Insurance Specialist / Patient Coordinator

Brighton Family Dentistry is seeking an experienced, dependable Insurance Specialist / Patient Coordinator to join our team.

About the role

This is a full-time opportunity for someone with a strong background in dental insurance billing who is comfortable managing insurance and patient accounts in a busy dental office.

Schedule

Full-Time, Monday–Friday

Responsibilities

• Manage dental insurance billing and related account activity
• Post insurance payments and checks accurately into the practice management system
• Monitor and follow up on outstanding insurance claims and aging reports
• Monitor patient aging and outstanding patient balances
• Prepare and manage patient statements
• Verify patient insurance eligibility and benefits
• Maintain accurate insurance and patient account information
• Follow up on unpaid or delayed insurance claims
• Assist with patient coordination and front-office responsibilities as needed
• Communicate professionally with patients, insurance carriers, and members of the dental team

Requirements

• Minimum of 3 years of dental insurance billing experience
• Strong knowledge of dental insurance billing, claims, payments, and account follow-up
• Experience working with insurance aging and patient aging
• Experience with insurance verification
• Strong attention to detail and accuracy
• Excellent organizational and communication skills
• Ability to independently manage insurance-related responsibilities and follow through on outstanding accounts

Preferred Qualifications

• Experience with Dentrix
• Previous medical billing experience
• Broader dental front-office or patient coordination experience

Benefits

• Medical and Vision Insurance
• 401k Matching
• Short-term and Long-term Disability
• PTO and Sick-time

Ideal Candidate

The ideal candidate is an experienced dental insurance professional who understands the complete insurance billing cycle and can confidently manage claims, payments, aging accounts, statements, and insurance verification. We are looking for someone who is organized, detail-oriented, dependable, and comfortable working closely with both patients and the dental team.