Insurance Specialist

About the Role

The Business Development Manager for Point of Sales Insurance Products is responsible for day-to-day business and sales activities focused on generating new business and renewals for insurance products such as GAP, GAP+, Physical Damage, Non-Truck Liability, Vehicle Return Plan (VRP), Connected Insurance, and others for all Daimler dealers.

This role involves establishing and maintaining effective relationships with DTFS Regional Sales Directors, Regional Managers, District Finance Managers, and key dealer personnel, including Dealer Principals, General Managers, and Finance and Insurance Managers. You will understand customer insurance needs and provide DTFS/DTIA Insurance Partner solutions while generating and meeting insurance revenue and business goals.

As a sales position, the role includes revenue goals and KPIs measured monthly, quarterly, and annually. You will collaborate with DTFS Marketing and Sales Enablement teams to develop, implement, and roll out products to dealers. Additionally, you will work with the DTFS/DTIA Insurance Partner and Strategy and Product Management team as a subject matter expert for new insurance product development, including feasibility studies, product development, and business plan input.

DTFS insurance products may encompass or enhance multiple policy lines for new and renewal processes, including General Liability & Property, Commercial Auto, Workers Compensation, Commercial Catastrophe, Directors and Officers Liability, Bankers Professional Liability, Employment Practices Liability, Lessor Contingent Liability, Financial Institution Binds, and Cyber Liability.

Responsibilities

• Establish and work toward achieving revenue goals for both existing and new business.
• Collaborate with DTFS/DTIA insurance partner to generate Point of Sale (PoS) product revenue for Daimler Truck North America (DTNA) dealers and TEMs.
• Work closely with Insurance Partner(s), Dealer Sales, Finance, and Insurance Managers to develop and execute joint marketing approaches to maximize revenue.
• Support DTFS RM’s/DFM’s to generate revenue for PoS products.
• Collaborate with the Strategy and Product Management team to assist with financial feasibility studies, proposal development, and negotiations for new business opportunities.
• Work with Marketing, Sales Enablement, and other stakeholders to support business development plans specific to building out the PoS portfolio.
• Collaborate with Insurance Partner(s) to develop, implement, and train on new/existing PoS products.
• Develop new products to meet or anticipate customer insurance needs.
• Provide training for PoS products to DTFS RM’s/DFM’s.
• Develop relevant training for internal teams (Sales, Marketing, Product, Credit, etc.) and Dealer Sales, Finance, and Insurance teams via online, in-person, or other media formats.
• Communicate with customers regarding all aspects of their account service needs, including policies, endorsements, audits, proofs of coverage, and cancellations.
• Track, follow up on, and complete renewal business through various communication channels (text, phone, email) to achieve sales goals.
• Verify that all policies are bound with insurance companies in writing before or on the policy's effective date.
• Maintain updated client and policy information in the agency management system.
• Maintain awareness of the business environment, competitors, and customers to develop ideas for new products, services, pricing, and business models.
• Research and analyze market trends, competitor strategies, and customer needs to identify relevant insurance products and revenue opportunities.
• Provide input and support to various departments, the Sales team, and dealer partners to identify insurance coverage opportunities and mitigate DTFS risk to end customers.
• Utilize DTFS/DTIA IT systems (such as Salesforce, F&I Pro, Applied Epic, and Tinubu) for lead generation, customer follow-up, and maintenance.

Requirements

• BS/BA degree or 8 years of relevant experience in lieu of degree.
• Property & Casualty License (PRC) required.
• Experience with commercial transportation, trucking, fleet, or commercial vehicle insurance programs.
• Proven track record of producing revenue results.
• Background with increasing levels of cross-functional responsibility in marketing, product management, channels, and business development.
• Proficient computer skills including Microsoft Office (Word, Excel, PowerPoint, etc.).
• Strong critical thinking, time management, and prioritization skills.
• Strong verbal and written communication skills.
• Attention to detail.
• Project management experience.
• Ability to travel up to 50% of the time.

Preferred Qualifications

• Degree in Business Administration.
• 5+ years of relevant experience.
• Experience with programs related to auto liability for large commercial truck fleets, risk management, insurance underwriting, or claim sectors.
• Experience with Risk Management Insurance Systems databases/systems.
• Professional designations (CPCU).

Benefits

• Annual bonus program.
• 401K company contribution with company match up to 6% as well as non-elective company contribution of 3-7% depending on age.
• 4 weeks paid vacation to start.
• 13+ calendar holidays.
• 8 weeks paid parental leave.
• Employee Assistance Program.
• Comprehensive healthcare plans and wellness programs.
• Onsite fitness (at some locations).
• Tuition assistance.
• Volunteer paid time off.
• Short-term and long-term disability plans.

Schedule

Hybrid (4 days per week in-office / 1 day remote).

Location

This position is open to applicants who can work in (or relocate to) Charlotte, NC, US. Relocation assistance is not available for this position.