Insurance Specialist

About the role

AgWest Farm Credit is seeking an Insurance Specialist I or Insurance Specialist II to join their Washington Lending and Insurance department in Wenatchee or Moses Lake. This full-time position reports to the Insurance Agent II, AVP and assists with providing high quality, profitable and constructive insurance products and related services to customers.

Responsibilities

• Gather customer/applicant information and other supporting data in person, by phone, or in writing in order to complete required applications, documents or reports.
• Accurately key and adjust verified customer information for review and action by agent or others.
• Monitor follow-up requirements in assigned areas.
• Comply with appropriate regulations and procedures in completion of applications, forms, documents and reports.
• Perform clerical duties such as typing correspondence and documents, establishing and maintaining files, verbally answering the telephone and taking messages as required.
• Maintain industry knowledge through ongoing crop insurance educational training/seminars.
• Ensure media inquiries and requests are referred to appropriate staff.
• Adhere to appropriate counterparty and vendor management protocols as described in company procedures.
• Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.
• Other duties as assigned.

Qualifications

• Generally, requires two or more years of related work experience in insurance or general office functions.
• Ability to input and maintain accurate data across multiple systems while ensuring data integrity and compliance.
• Understanding of agriculture and insurance services.
• Strong administrative and customer service skills.
• Ability to build relationships and work with customers, outside parties and colleagues.
• Proven ability to organize and prioritize work to meet deadlines.
• Solid computer skills including MS Office applications.
• Ability to read, write and present general business information.
• Professional working Spanish language proficiency preferred but not required.

Benefits

• Medical, dental, and vision insurance.
• Basic term life and AD&D insurance (fully paid for by the company).
• Paid days off annually: 15 vacation*, 15 sick, 12 holidays and 3 volunteer.
• 401(k) plan (6% match plus 3% employer contribution).
• Employee Assistance Program.
• Wellness Program.
• Jeans are welcome at work every day at AgWest!

Pay

• Moscow/Moses Lake: Level I: Typical starting range: $40,000 - $51,900 Full base salary range: $40,000 - $57,800 Annual performance-based incentive target is 6% of base. Level II: Typical starting range: $44,200 - $58,900 Full base salary range: $44,200 - $66,200 Annual performance-based incentive target is 6% of base.
• Wenatchee: Level I: Typical starting range: $44,200 - $57,500 Full base salary range: $44,200 - $64,200 Annual performance-based incentive target is 6% of base. Level II: Typical starting range: $48,400 - $64,500 Full base salary range: $48,400 - $72,600 Annual performance-based incentive target is 6% of base.

Schedule

• This position is eligible for workplace flexibility and a one-time home office stipend.
• This position is eligible for coordinated hybrid flexibility.