Insurance Product Manager, Casualty

About the role

ERGO NEXT's mission is to help entrepreneurs thrive by providing technology-led, full-stack small business insurance. Since 2016, we've helped hundreds of thousands of small business customers across the US. This role is highly visible and cross-functional, focusing on delivering and managing best-in-class products across various business classes.

Responsibilities

• Own ongoing management of our commercial Casualty products, including coverage, pricing, underwriting logic, segmentation, and regulatory compliance.
• Execute pricing and underwriting improvements by refining appetite, rating plans, forms, and risk selection based on loss drivers and portfolio performance.
• Partner with Engineering and Technical Product to translate business priorities into shipped product and pricing changes.
• Support product filings, working with Actuarial and Compliance to bring updates to market.
• Analyze product and portfolio performance, identify improvement opportunities, and drive measurable impact on growth and loss ratio.
• Conduct competitive and market research, incorporating customer and agent feedback into actionable product enhancements.
• Partner cross-functionally with Actuarial, Data Science, Claims, Legal, and Operations to align execution with underwriting and profitability goals.
• Communicate product updates and performance clearly to leadership and key internal and external stakeholders.

Requirements

• 5+ years of Commercial General Liability insurance and/or BOP product management, underwriting, actuarial, or risk management; Excess Casualty experience is a major plus.
• Proven experience in using data-driven methods in decision-making and strong analysis skills.
• Experience optimizing and pricing casualty products using data, modeling, and loss ratio analysis.
• Comfortable with ambiguity, creative in building solutions, and rigorous in execution.
• Clear, structured communication skills for both technical and non-technical leadership audiences.
• Hightly organized and capable of managing multiple workstreams across multiple functions.

Qualifications

• BA/BS degree; advanced degree (MBA, MS) or insurance certifications (e.g., CPCU) are a plus.

Benefits

Annual base salary range for this full-time position: $127,000 - $171,000 USD. ERGO NEXT provides a partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.