Insurance Follow Up Representative I- Remote

Responsibilities

• Examine, correct, and consistently update patient health information to ensure accurate insurance payment and follow-up.
• Resolve patient and insurance carrier inquiries in a timely manner to avoid increasing A/R days.
• Use online systems provided by multiple payers to verify eligibility and benefits, and check claim status appropriately.
• Make telephone calls to the payer to ensure receipt of claims filing and payment on submitted claims.
• Maintain appropriate/consistent documentation on accounts worked using the accounts receivables work listing or patient accounting system.
• Identify non-payment trends by payer and notify management with potential solutions to these trends.
• Apply proper account management principles to accounts to ensure accurate follow-up.

Qualifications

• High School Diploma or Equivalent
• Minimum 6 months relevant revenue cycle experience

About the Role

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida. Baptist Health Care, Inc. is an Equal Opportunity Employer.

BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse.