(Remote) Account Follow-Up Representative I

About the role

The Account Follow-up Representative I is responsible for reviewing and resolving outstanding insurance balances for hospital patient accounts. This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who can work in CST or EST timezone.

Responsibilities

• Verify claim payment status
• Rebill to patient's insurance
• Prorate to correct financial class
• Notate patient accounts with steps taken for resolution
• Work an average of 30-40 patient accounts per workday for assigned payor(s)
• Communicate effectively with insurance companies for payment of outstanding insurance balances
• Understand the next steps needed to reach a resolution of outstanding insurance balance
• Perform research on patient accounts with outstanding insurance balances and route patient accounts through appropriate workflows
• Complete timely follow-up on assigned accounts, document research findings in detail, and notate next steps towards resolution
• Review and recommend adjustments on accounts in accordance with payor and client guidelines
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual agreement of services
• Participate in and complete projects assigned by team lead or manager to fulfill clients' contractual