Insurance Follow Up Rep

About the role

This is a first‑level position for an Insurance Follow‑up/Denial Representative in the Clinic‑PB Patient Fin Service department. The representative performs all functions necessary to obtain timely reimbursement or resolve denial issues, must meet productivity and quality audit standards, operate as a team player, and adhere to Baptist Health’s beliefs, mission, and values. Shift: Day, Working Hours: 8 am‑5 pm.

Minimum Qualifications

• HS Diploma or GED equivalent required
• Experience in medical billing and collections or ICD‑10 and CPT coding, or demonstrated capability to learn
• Ability to read and understand billing policies and obtain information from a variety of resources
• Ability to use a computer and various software, navigate websites to accomplish set goals
• Ability to work with a positive attitude with patients, families, coworkers, leadership, payors, and other internal and external customers

Schedule

This job is authorized for 80.00 hours bi‑weekly (Day shift, 8 am‑5 pm).