Insurance Data Entry Clerk

Responsibilities

• Perform basic clerical functions to include data and document processing.
• Provide customer service related to loans and insurance policies over the phone (inbound and outbound calls) or by email.
• Research and track information.
• Utilization of word processing.
• File entry, data input and general operation of office equipment.
• Maintain accurate and timely records.
• Meet goals and daily/weekly productivity expectations.
• Perform other duties as necessary.

Qualifications

• A high school diploma or equivalent.
• Additional education may be considered in lieu of experience.
• Two years’ clerical experience in a related field (preferred).
• Prior customer service experience.
• Proficient computer skills in Microsoft Office Suite.
• Good communication skills, both written and verbal.
• Ability to solve problems, while taking the initiative to escalate if/as needed.
• Strong attention to detail and time management.
• Ability and interest in working in a fast-paced environment, while being able to adapt to a flexible/changing culture.