Insurance Coordinator

Overview

Fresenius Medical Care is seeking an Insurance Coordinator to assist patients in accessing insurance and financial assistance options for kidney dialysis treatments. This role requires regular interactions with patients to educate them on available insurance options and to follow through with the application process.

Success Profile

• Regularly meets with dialysis patients to discuss insurance options and coordinate coverage.
• Ensures patients have completed the application process and obtained premium statements and signatures.
• Communicates with patients about changes in employment status or other circumstances affecting their insurance coverage.
• Completes and follows up on paperwork when claims are disputed for non-payment.
• Collects necessary documents for initial and annual indigent waivers.
• Discusses insurance options when insurance contracts are terminated.
• Determines Medicare eligibility by meeting with patients and contacting local Social Security offices.
• Assists with the Medicare application process and acts as a liaison between patients and local agents for Medicare terminations and re-insurance statements.
• Tracks and verifies the Medicaid status of each patient monthly and determines spend-down amounts.
• Works with patients to evaluate personal financial information and make determinations for the indigent program.
• Completes initial and annual indigent waiver applications.
• Monitors and updates all patients' insurance information to ensure accuracy for the Accounts Receivable Department.
• Addresses any identified anomalies or discrepancies and researches and answers questions as needed.
• Maintains accurate records and prepares monthly reports to track work progress on caseloads.
• Analyzes patient reports from billing systems to ensure correct insurance information is entered and other changes are not overlooked.
• Provides QA team members with monthly information regarding patients' primary and secondary insurance status and the plans of action currently in place.
• Completes monthly audit exams to stay current on internal policies.
• May present on insurance and financial assistance options to patients as necessary.
• Assists with various projects as assigned by direct supervisor.

Rewards

• Competitive Annual Rate: $52,000 - $80,000
• Comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave, and potential for performance-based bonuses.
• Equal Opportunity Employer

Connect

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