Insurance Coordinator

Responsibilities

• Verify patient dental insurance eligibility and benefits
• Submit, track, and follow up on dental insurance claims
• Review and resolve claim denials, rejections, and outstanding balances
• Maintain and manage insurance aging reports and accounts receivable
• Communicate with insurance carriers regarding claim status and benefit questions
• Accurately document insurance information and updates in patient records
• Explain insurance benefits, estimates, and financial responsibilities to patients
• Cook up and adjust post insurance payments to patient accounts
• Coordinate with clinical and administrative teams to ensure accurate claim submission
• Provide exceptional customer service while assisting patients with insurance-related inquiries

Qualifications

• Previous experience working in dental insurance coordination, billing, claims processing, or accounts receivable required
• Strong knowledge of dental procedures, CDT coding, and insurance claims processing
• Experience working with PPO and HMO dental insurance plans preferred
• Ability to research and resolve insurance claim issues efficiently
• Strong attention to detail and organizational skills
• Excellent verbal and written communication skills
• Proficiency with dental practice management software preferred
• Exceptional customer service skills and the ability to work effectively with patients, insurance companies, and team members

What We Offer

• Pay: $18.00-$24.00 per hour
• Full-time Schedule: Monday to Thursday 8am to 5pm, Friday 8am to 4pm
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology