Insurance Coordinator

POSITION SUMMARY

The Insurance Coordinator supports the intake team by performing insurance eligibility and verification checks in addition to support the billing department.

ESSENTIAL FUNCTIONS

• Perform insurance coverage verification and eligibility, confirming billing details to facilitate seamless patient admission and financial process for all payor sources – Commercial, Medicaid, Medicare, and VA at time of referral
• Collaborate with the clinical team to ensure proper initial payor authorizations are obtained for commercial insurance patients
• Work with the clinical team to identify needed updates on patient payor sources or termed insurance in a timely/ongoing manner.
• Collaborate with Director of Finance and billing department to ensure proper billing.
• Regularly check that appropriate insurance contracts are in place for patients; identify and communicate to appropriate staff when a new insurance contract is needed.
• Provide monthly charity report to Senior Director identifying new/pending charity cases.
• Complete daily and weekly admission reports regarding insurance and missing documentation
• Aid in intake functions as needed and assigned to ensure proper billing
• Answer phones, route calls, take messages and answer questions as appropriate, data entry of referrals as needed.
• Perform miscellaneous job-related duties as assigned

BENEFITS

• Competitive Pay
• Generous Paid Time Off
• Programs
• Company-provided Life Insurance, Short- and Long-Term Disability
• Medical, Dental, Vision
• Flexible Spending Account and Health Savings Account
• Employee Assistance Program
• Retailer Savings Plan
• Mileage reimbursement for work-related travel