Insurance Claims Specialist

Company Overview

Lotane & Associates, P.A. is a debt collection and subrogation law firm based in Cocoa, FL. Founded in 1979, the firm specializes in representing clients for Florida debt recoveries and insurance subrogation. Clients include insurance carriers, hospitals, credit unions, banks, physician practices, and commercial companies. The firm is committed to recovering bad debts and collecting losses for its clients, with a focus on client-minded and community-centered service.

About the Role

We are seeking a dedicated and detail-oriented Insurance Claims Specialist to join our dynamic law practice. In this role, you will manage and process insurance claims efficiently and accurately, serving as a liaison between clients, insurance companies, and legal teams.

Key Responsibilities

• Review and evaluate insurance claims submitted by clients for accuracy and completeness
• Communicate with clients to obtain necessary information for claim processing
• Interact and negotiate with insurance adjusters, carriers, and legal teams to resolve claim-related issues
• Conduct thorough investigations to determine claim validity and gather supporting documentation
• Provide timely updates to insureds regarding claim status and progress
• Prepare and submit legal documents, including releases and related claim materials
• Maintain ongoing communication with clients regarding claim progress
• Ensure compliance with applicable legal regulations, insurance guidelines, and company policies

Requirements

• A high school diploma or GED
• A bachelor’s degree in business, finance, or a related field preferred
• 1-2 years of clerical experience in a law firm, court, or collections environment
• Previous experience in insurance claims processing or a legal support role preferred
• A strong understanding of insurance policies and claims regulations
• Excellent written communication and interpersonal skills for client interactions
• Proficiency in data analysis and report writing
• The ability to work independently and manage multiple claims simultaneously
• A strong attention to detail and problem-solving skills
• Proficiency with case management systems and Microsoft Office Suite
• Dependability and initiative
• The ability to maintain confidentiality at all times
• A strong time management and adaptability

Benefits

• Employee-Paid Vision and Dental Insurance
• AFLAC Supplemental Plans
• Employer-Paid Life Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Paid Holidays
• Volunteer Time Program
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Employee Discount Programs