Insurance AR Specialist - Remote

About the role

This is a fully remote position. This is an exciting opportunity to join a dynamic and growing Revenue Cycle Services (RCS) team that is actively expanding to support our continued success—all in a fully remote environment.

Responsibilities

• Work assigned insurance accounts receivable with accuracy, efficiency, and a strong sense of ownership
• Proactively follow up on outstanding claims and insurance denials to ensure timely resolution
• Research, prepare, submit, and track insurance appeals, including ongoing appeal follow-up
• Communicate effectively with insurance representatives to resolve claim issues and obtain payment
• Apply strong organizational and time-management skills to prioritize daily workloads and meet deadlines
• Interpret managed care contracts, including fee schedules and allowable amounts, to support collection efforts
• Work confidently with non-participating providers and payer guidelines
• Maintain a clear understanding of the insurance collection process and apply best practices consistently
• Identify issues and resolve problems independently, using sound judgment and attention to detail

Requirements

Desired education: High school graduate or GED certification

Specific Knowledge & Skills Required:

• Solid knowledge of medical billing processes, insurance guidelines, and the insurance appeals lifecycle
• Prior experience in healthcare insurance collections, preferably in an ambulatory or clinical setting
• Proficiency with computers and Windows-based software systems
• Strong written and verbal communication skills with excellent command of the English language
• Ability to work cooperatively and professionally with teammates, patients, and external partners

Qualifications

Customer-focused mindset with the ability to represent the company positively to patients, insurance carriers, and the general public

Skills

Must have a minimum of 50Mbps internet download speed to effectively run SIS

Benefits

• Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
• Vacation/Sick time
• 401(k) retirement plan with company match
• Paid Holidays
• SIS Cares Day

Company Culture

We believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better.

Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, protected veteran status, and all other protected statuses. Surgical Information Systems is an Equal Opportunity Employer and complies with applicable employment laws. M/F/D/V/SO are encouraged to apply.