Insurance Agent Trainee
About the role
TTEC’s award-winning pre-employment experience in Charlotte, North Carolina, offers a pathway to a full-time, professional career as an Insurance Agent Trainee.
Responsibilities
- Answer incoming communications from customers
- Conduct research to resolve customer issues
- Sell products or services to existing customers as needed
Requirements
- Aptitude, self-discipline, and tenacity to learn and pass the state licensing exam
- Access to a personal desktop or laptop with reliable internet for the self-study portion of the licensing program
- At least 6 months of customer service or sales experience
- Integrity to follow guidelines on maintaining client privacy
- Strong customer service orientation
- High school diploma or equivalent
- Strong computer navigation skills and experience
Qualifications
Supportive of your career and professional development
Inclusive culture and community-minded organization where giving back is encouraged
Global team of curious lifelong learners guided by our company values
FREE licensing course and all state licensing exam fees covered by company and yearly renewal of license provided by TTEC as your employer
Base wage of $18 per hour during your training period. Once you are licensed, you will receive a base pay of $21.50 per hour and performance-based bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Benefits
Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.
About TTEC
We are committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.
Contact Information
We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.
Company Information
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.
EEO Statement
TTEC is an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.