Instrument Technician III *PC 113

About the role

This position involves performing semi-routine activities on simple to moderately complex laboratory instrumentation. Responsibilities include fault finding and repair activities, support for logistics related to new, loaner, demo, and trade show instruments, and managing spare parts inventory.

Responsibilities

• Perform fault finding and repair activities on new, loaner, demo and trade show instruments.
• Support the logistics associated with new, loaner, demo and trade show instruments; including set-up, review, repair, maintenance, QC, pack-up and physical movement to and from warehouse.
• Independently perform QC activities on all instruments on an as-need basis.
• Complete comprehensive written service reports and cases for assigned activities.
• Move new large instruments in and out of the service center and crates and uncrates instruments.
• Manage own spare parts inventory including ordering, receiving, counting, reconciling and merchandising.
• Support internal and external customers via email, phone and video to troubleshoot, repair and coordinate parts, service and replacement or loaner instruments.
• Support Technician I and II class employees in the completion of their work.
• May travel domestically/internationally up to 10% per quarter.

Requirements

• HS Diploma Required; 2 years formalized technical/mechanical training or education (e.g. associate's degree, Military Occupational Specialty, etc..)
• 2 years of experience working in a technical / mechanical field.

Knowledge

Must have knowledge of and be comfortable working with potentially bio-hazardous materials. Strong understanding of technical protocols, electronic test equipment and mechanical skills.

Skills

• Strong written and verbal communication skills
• Strong PC and use of PC applications

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work in this role is done in laboratories, offices, manufacturing suites, cleanrooms, mechanical spaces, and warehouses. Work may occur in other locations as required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work in this role is done in laboratories, offices, manufacturing suites, cleanrooms, mechanical spaces, and warehouses. Work may occur in other locations as required. Used research/clinical equipment may be handled in this job and strict SOPs and PPE must be worn. All persons performing this job will receive appropriate training prior to engaging in work requiring PPE. This job requires the person to be mobile to visit customer sites. Due to the travel requirements, this position may be exposed to natural elements of nature.