Instructor Dispatch

Position Summary The Instructor is responsible for providing initial and recurrent training for the Dispatch department including Dispatchers, Load Planners, Air Traffic Services and others, as required. The Instructor will work closely with the Manager System Operations Training to ensure that the training programs reflect published policies and that the best possible use of course delivery and technology is in place in all training programs. Essential Responsibilities Provides training for JetBlue crewmembers to include Dispatchers, Load Planners, other Instructors, and others, as required.Effectively and independently conduct assigned instructional events through their scheduled completion, maintaining effective communication, learner engagement, instructional quality, and the ability to provide required instruction, direction, feedback, and evaluation throughout the full duration of the event.Effectively and independently conduct assigned instructional events in accordance with the curriculum, lesson plan, applicable training standards, and regulatory requirementsActively manages the pace, depth, and delivery of instruction to make effective use of all time available, including providing additional explanation, practice, coaching, feedback, remediation, evaluation, or enrichment appropriate to learner performance.Assist with courseware development, audits, and other collateral dutiesMaintain Dispatch Crewmember qualification and currencyWorks occasional shifts in the SOC in qualified rolesOther duties as assigned Minimum Experience And Qualifications High School Diploma or General Education Development (GED)Valid FAA Aircraft Dispatcher CertificateTwo (2) years operational experience as an Aircraft Dispatcher in Part 121Successful completion of JetBlue’s Dispatch qualification program and maintained currencyThorough understanding of 14 CFR Parts 65, 91, 110, 121, and other applicable regulationsThorough understanding of dispatch subjects and Air Traffic ControlExcellent coaching skills and the ability to motivate and mentor studentsProficient with the Microsoft Office suiteExcellent written and verbal communication skillsProject management skills and ability to manage multiple projects simultaneouslyStrong organizational skills and detail orientedCandidates must demonstrate Presentation Design, Communication, and Facilitation skills in a work sample assessment.Ability to work independentlyAvailable for occasional night travel (20%)Travel is required on an as needed basis to conduct trainingMust be in possession of valid travel documents with the ability to travel in and out of the United StatesMust pass a pre-employment drug testMust be legally eligible to work in the country in which the position is locatedAuthorization to work in the US is required, this position is not eligible for visa sponsorship Preferred Experience And Qualifications Bachelor’s DegreeJetBlue Dispatch experienceThree (3) years of Leadership ExperiencePrevious teaching, instructing, or training experienceExperience with Flight Planning and Flight Following software Crewmember Expectations Regular attendance and punctualityAbility to work flexible hours and be available to respond on short-noticeAble to maintain a professional appearanceWhen working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraftMust be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and FunPromote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standardsIdentify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position. Equipment Computer and other office equipment Work Environment Traditional Office EnvironmentClassroom Environment Physical Effort Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary) Compensation The base pay range for this position is between $90,000.00 and $160,000.00. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.