Instructional Technologist

Statement of Primary Purpose

The Instructional Technologist shall be responsible for the direction and management of both long-term and daily operations of online/hybrid training programs delivered through the Division of Public Safety Training Center (PSTC), reporting directly to the Dean of Public Safety Training, to include all Public Safety Disciplines.

Classification

Professional, Public Safety Training Center Staff, full-time, exempt.

Instructional Technology Essential Functions and Responsibilities

• Support System Administration of the Learning Management System (LMS)
• Collaborate with Teaching & Learning Support (T&LS) during LMS Transition
• Aid in development and support delivery of high-quality instruction in all Public Safety disciplines
• Oversee operations of Public Safety courses offered through Moodle online training format
• Assist in setup of Devices used by students to provide digital course materials
• Develop and build online/hybrid training courses for PSTC
• Aid full-time and part-time instructors to develop distance learning classes for delivery
• Work with National Park Service – Federal Law Enforcement Training Center for online training format, student orientation and online testing of students
• Instruct and train students/instructors of PSTC (orientation)
• Maintain and advance essential certifications/training necessary for the delivery of online training programs through the Division of Public Safety Training Center (PSTC) to retain credibility, confidence, competence and professionalism
• User Support (student and instructors)
• Maintain an open, friendly, helpful office environment while performing high quality work
• Recruit, provide orientation and advise students in both PSTC online and hybrid training courses
• Proctor online and traditional testing as requested or needed utilizing PSTC’s camera system
• Work with program directors to maintain and update PSTC’s website to ensure that timely and accurate information is provided
• Work with program directors at PSTC to enhance instruction/learning experience of PSTC students through advanced technology for online/hybrid training
• Work with IT to develop online registration to enhance training offered at PSTC
• Work with IT for deployment of computer systems at PSTC for staff and students

Additional Duties and Responsibilities

• Office Administration
• Oversee, supervise and train full-time and part-time Administrative Assistants at PSTC
• Work within Datatel System for creating course packets and ensuing paperwork
• Order supplies and materials essential to the delivery of both traditional and online training programs
• Purchase equipment and supplies for division through bid acquisition and adherence to NC State Division of Purchase and Contract guidelines
• Aid Dean and PSTC Program Directors in the preparation and tracking of budgets
• Maintain budgets for PSTC
• Maintain inventory of IT related equipment

Minimum Qualifications

• Education: AAS in Business Administration or Educational Technology, Computer Science, Information Technology, or another closely related field from an accredited institution. BA/BS preferred

Skills

• Knowledge and Skills: One – three years’ experience in Course Development. LMS administration experience. Work experience in instructional technology or user support
• Knowledge and experience using current educational technology and other online tools used to enhance the delivery of online education
• Demonstrated ability to both collaborate with others in a team environment and work independently on assigned tasks
• Demonstrated ability to establish collegial, productive working relationships with faculty, staff, and administration or similar organizational constituents
• Excellent written and oral communication and interpersonal skills
• Excellent organization and time management skills; ability to manage multiple tasks and projects simultaneously, including defining scope, setting objectives, determining timelines, acquiring resources, tracking progress, and preparing reports.

Physical Demands

• Sitting, standing.
• Some lifting and moving instructional equipment.

Licensing Requirement

• Licenses as required for course development and delivery
• Valid NC Driver’s license

Working Conditions and Environment

• Flexible work schedule (hours, day, evening and weekends as required).
• Travel for support materials, conferences/meetings as needed for support of class development and PSTC support.

Equipment Operation

• Multiple computer platforms, multimedia equipment, multiple LMS systems, office equipment, computer software