Instructional Designer V

Job ID: 3056463 | Location: Seattle, Washington (Onsite) | Full-time, office-based

About the role

In this role, you will design and develop learning experiences that directly support the growth and success of a global data center workforce. You will work backwards from the needs of learners, from Day 1 onboarding through career development, to deliver thoughtful, effective, and engaging training solutions.

Responsibilities

• Partner with Instructional Designers, subject matter experts (SMEs), and Program Managers to translate learning designs into polished, production-ready media assets across multiple formats.
• Design and produce high-quality multimedia content including motion graphics, explainer videos, interactive e-learning modules, infographics, illustrations, and animated simulations.
• Operate the full media production pipeline: storyboarding, asset creation, video shooting and editing, audio production, animation, and final delivery in formats optimized for web and LMS platforms.
• Apply strong visual design principles (typography, color theory, layout, accessibility) to create engaging learning experiences for a diverse, global audience.
• Develop interactive web-based learning experiences using authoring tools (e.g. Articulate Storyline/Rise, Adobe Captivate) and front-end technologies (HTML, CSS, JavaScript) where needed.
• Collaborate with the training team, advocate community, and validators to ensure media assets are technically accurate and aligned with learning objectives.
• Use learner analytics, feedback, and A/B testing to refine media approaches and continuously raise production quality.
• Manage a personal production queue of multiple concurrent projects, tracking progress against sprint commitments and delivering assets on time and within scope.
• Apply AI-assisted creative tools and workflows (e.g. generative imagery, automated captioning, AI video editing) to accelerate production timelines and enhance output quality.

Required qualifications

Education

Bachelor's degree in Graphic Design, Digital Media, Film/Video Production, or a related field (or equivalent professional experience with a strong portfolio).

Experience

• 3+ years of experience in multimedia production, motion design, video editing, or a related media development role for training content.
• Experience producing video content end-to-end: scripting, filming/screen capture, editing, and post-production.
• Experience managing multiple concurrent production projects to deadline.

Technical skills

• Proficiency with industry-standard creative tools (e.g. Adobe Creative Suite: Premiere Pro, After Effects, Illustrator, Photoshop).
• Experience building interactive e-learning using authoring tools (e.g. Articulate Storyline/Rise, Adobe Captivate).
• Ability to communicate complex technical concepts visually to diverse audiences.

A portfolio demonstrating a range of learning media outputs (video, animation, interactive, graphic design) is required.

Preferred qualifications

• Familiarity with motion graphics and animation workflows (After Effects, Lottie, etc.).
• 3D modeling experience (Blender, 3DS Max, Maya, etc.).
• Experience with LMS publishing, SCORM/xAPI packaging, and platform-specific media requirements.
• Knowledge of AI-powered creative tools (generative imagery, automated video editing, AI captioning).
• Experience with front-end web development (HTML, CSS, JavaScript) for custom interactive content.

Pay

$66 – $76 per hour

Benefits

• Medical, dental, vision, life, and disability insurance plans
• Health Savings Account (HSA) on the HDHP plan
• Employee Stock Purchase Program (ESPP)
• 401(k) with company match after 12 months of tenure (eligible to contribute within 30 days of start)
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• Corporate discount savings program and other discounts
• On-demand training program
• Access to certification prep and a library of technical and leadership courses, books, and seminars after 6+ months of tenure
• Certification discounts and perks for associations including CompTIA and IIBA
• Dedicated customer service team for consultants (benefits and resource questions)
• Certified Career Coach access