Instructional Designer

How you will contribute

• Content design & development
• Lead the end-to-end design of learning programs: onboarding, product knowledge, role-specific skills, and manager development
• Build engaging eLearning modules, job aids, facilitator guides, assessments, and blended learning experiences
• Work directly with subject matter experts (trainers, product managers, CS leads) to translate role responsibilities, workflows, policies, and product usage into learner-centered training experiences
• Apply adult learning principles and instructional design frameworks (ADDIE, SAM, or equivalent) to every piece of work
• Incorporate real-world role scenarios and practice opportunities to reinforce learning transfer

Learning infrastructure

• Establish and own our authoring tool workflow and content standards
• Partner with our LMS admin to ensure content is well-structured, easily navigable, and maintained
• Build templates and reusable assets that allow the team to produce content faster over time

Collaboration & stakeholder management

• Partner with HR Business Partners and business leaders to conduct learning needs analysis
• Translate business problems into learning solutions — and push back clearly when training isn't the right answer
• Present design proposals and work-in-progress to stakeholders and incorporate feedback effectively

Measurement & improvement

• Define success criteria for every program you design
• Use learner feedback, completion data, and business outcomes to iterate and improve content
• Contribute to building a measurement framework for the wider L&D function
• Maintain and update learning content to reflect evolving processes, systems, and role expectations

Qualifications

• 3-5 years of instructional design experience, ideally in a SaaS, tech, or professional services environment
• Proficiency with at least one major authoring tool (Articulate 360, Adobe Captivate, or equivalent)
• Strong grasp of adult learning theory and practical experience applying different design methodologies
• Experience conducting learning needs analysis and translating findings into a content plan
• Able to manage multiple projects simultaneously and work independently without a lot of structural support
• Strong communication and stakeholder management skills — you'll be working closely with non-L&D people constantly
• A portfolio of work that demonstrates range: eLearning, facilitator-led content, job aids, and ideally some blended programs
• Experience in HR software, HCM, or a similarly complex B2B product environment
• Familiarity with LMS administration (not a requirement, but useful in our current setup)
• Experience building content for both internal audiences and external customers/clients
• Some exposure to learning analytics or evaluation frameworks (Kirkpatrick or similar)

Compensation

The base salary range for this position is $75,000-$85,000 based on relevant experience, skills, and industry knowledge. Asure Software offers a variety of employee benefits. Salary information is determined by market location and is provided in accordance with state and local pay-transparency laws. Applicants should apply via www.asuresoftware.com/careers.