Instructional Designer ll

About the role

The American Water Works Association (AWWA) seeks an Instructional Designer II to manage and lead the development and revision of new and existing educational content for the water sector. The role involves creating high-quality educational products backed by adult learning theory and managing multiple concurrent projects.

Responsibilities

• Design and develop educational curriculum and instruction for in-person and remote delivery
• Work closely with cross-functional teams, internal and external, to ensure timely and successful creation of high quality educational products
• Manage multiple concurrent educational projects from project initiation through final publication/posting, including scheduling, project tracking and serving as liaison and facilitator between volunteers, technical staff, contractors and production staff
• Create engaging and effective learning experiences that align with educational standards and objectives
• Develop and submit monthly status reports, as required
• Lead conference calls with volunteers/contractors to guide them in the educational development processes, work with them on instructional design components and motivate volunteers to meet deadlines for product development
• Maintain curricula library including content catalogs
• Analyze, review and recommend process improvements

Requirements

• Education, Certification or Formal Training: Bachelor’s degree in Education, Instructional Design, or other related area required
• Work Experience: Minimum of five (5) years of experience in training or adult education design required
• Demonstrated understanding of adult learning techniques required
• Project management experience required
• Minimum of two (2) years of water sector related experience strongly preferred
• Demonstrated experience leading and/or facilitating discussions with technical experts required
• Demonstrated understanding of technical and scientific terminology required
• Association experience preferred
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint and Outlook required; knowledge of electronic filing sharing platforms (e.g. SharePoint or Microsoft Teams preferred)

Qualifications

• Demonstrated ability to manage multiple projects, deadlines, and priorities in an evolving work environment with shifting time frames
• Excellent written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate effectively throughout all levels of the organization and/or with external customers, clients, members
• Demonstrated proficiency in consultative skills when addressing inquiries
• Willingness and desire to collaborate to foster a positive, fulfilling work environment
• Demonstrated strengths in organizational, attention-to-detail, follow-through, analytical, reasoning, critical thinking, project management, and problem-solving skills

Skills

• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint and Outlook required
• Knowledge of electronic filing sharing platforms (e.g. SharePoint or Microsoft Teams preferred)

Benefits

• Immediate eligibility and vesting for retirement savings plan with a 3% employer contribution and up to an additional 3% company match upon hire
• Excellent medical, dental, and vision plans with generous cost sharing by employer
• Three separate paid time off accounts (Vacation, Sick, and Personal)
• Flexible work schedules (Flex Fridays and Hybrid Remote Work Policy)
• Eligible for discretionary bonus