Instructional Designer

Position Description

Reporting to the Director, the Learning & Development Specialist supports all aspects of education programs, with responsibilities that include designing, developing, implementing, evaluating, and continuously improving AAAHC training initiatives. The individual in this role collaborates with internal and external subject matter experts (SMEs) to develop and deliver learning content and programming. This role is integral to advancing our organizational mission and achieving strategic themes to “Measurably drive quality improvement in patient care” and “Invest in our people and strategic relationships” by creating and delivering compelling, relevant learning experiences for AAAHC clients, Surveyors, and Headquarters employees—accelerating compliance with AAAHC Standards and quality practices while enhancing professional skills, increasing productivity, strengthening retention, and fostering innovation and adaptability.

Transform Provided Content

Transform provided content into engaging training materials for webinars, self-paced eLearning, and blended learning formats, ensuring alignment with audience needs and applicable Standards (update when appropriate).

Collaborate with SMEs

• Establish and adhere to project timelines
• Coordinate session scheduling (including rehearsals/pre-records)
• Meet logistics
• Materials/Resources for both live and virtual education events
• Collaborate with Corporate Events Manager for live events

Publish and Upload Learning Content

• Published and uploaded learning content to AAAHC’s Learning Management System (LMS)
• Maintained LMS content, learner transcripts, and report data

Edit and Enhance Recorded Video and Audio Content

• Ensured high-quality deliverables before publication

Create Evaluations

• Made evaluations to monitor and report on the effectiveness of training for learners in achieving learning and performance goals

Update and Maintain Learning Content Library

• Managed different types of educational content and controlled versions
• Increased content consistency and reusability

Facilitate Educational/Training Sessions

• Facilitated educational/training sessions, as requested

Manage AMS System

• Maintained proficiency in the use of the 1095 Engage Accreditation Management System (AMS) to ensure effective education development
• Participated in UAT for system enhancements as requested

Support Live and Virtual Events

• Used event-management platforms, including registration, session setup, and content delivery

Develop, Maintain, and Deliver Training Content

• Developed, maintained, and delivered specific program areas by developing, maintaining, and delivering associated training content

Analyze Learning Data

• Generated dashboards and reports to evaluate program effectiveness
• Recommended improvements based on data insights

Physical Requirements

• Light work: Exerting up to 20 lbs of force frequently, and/or a negligible amount of force constantly to move objects.
• If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.

Salary Range

• Varies based on experience, location, and qualifications