Instructional Designer

Essential Duties and Responsibilities

• Conduct training needs assessments and identify performance or knowledge gaps.
• Design and develop instructor-led, virtual, e-learning, and blended training programs.
• Create course outlines, lesson plans, facilitator guides, participant materials, presentations, job aids, assessments, and other learning resources.
• Partner with subject-matter experts to gather, organize, and validate course content.
• Apply adult-learning principles and instructional design models, such as ADDIE, throughout the development process.
• Develop storyboards, scripts, simulations, exercises, and interactive learning activities.
• Create assessments and evaluation tools to measure knowledge retention, learner engagement, and training effectiveness.
• Review and update existing training materials to ensure accuracy, consistency, and alignment with current policies and procedures.
• Manage multiple training projects while meeting established deadlines.
• Maintain organized records of course content, revisions, and approvals.
• Upload and manage training materials within the learning management system.
• Monitor course participation, completion, and evaluation results.
• Recommend improvements based on participant feedback and performance data.
• Ensure training materials meet Company branding, quality, and accessibility standards.
• Provide support to instructors and facilitators during the implementation of new training programs.
• Perform other related duties as assigned.

Required Qualifications

• Bachelor's degree in instructional design, education, training and development, communications, human resources, or a related field; equivalent professional experience may be considered.
• Three or more years of experience in instructional design, curriculum development, corporate training, or a related field.
• Knowledge of adult-learning principles and instructional design methodologies.
• Experience developing instructor-led, virtual, e-learning, and blended learning programs.
• Strong writing, editing, proofreading, and communication skills.
• Ability to organize complex information into clear and engaging learning content.
• Strong project-management, organization, and time-management skills.
• Ability to collaborate effectively with subject-matter experts, employees, and leadership.
• Proficiency in Microsoft Office, including PowerPoint, Word, Excel, and Outlook.

Preferred Qualifications

• Experience using e-learning authoring tools such as Articulate 360, Rise, Storyline, Adobe Captivate, or similar platforms.
• Experience working with a learning management system.
• Experience creating videos, graphics, simulations, or interactive training content.
• Knowledge of accessibility standards and best practices for digital learning.
• Experience developing technical, operational, safety, or compliance-related training.
• Professional certification in instructional design, training, or talent development.
• Military instructor experience, completion of an instructor training program, or Master Training Specialist certification is a plus.

Core Competencies

• Instructional and curriculum design
• Written and verbal communication
• Creativity and innovation
• Attention to detail
• Project management
• Collaboration and relationship building
• Critical thinking and problem-solving
• Adaptability and continuous improvement
• Organization and accountability

Physical and Work Requirements

• Ability to work in an office environment and use a computer for extended periods.
• Ability to attend meetings, training sessions, and occasional events at other Company locations.
• Occasional travel may be required based on business needs.
• Reasonable accommodations may be provided to qualified individuals with disabilities.