Instructional Designer
About the Role
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. The Instructional Designer works closely with subject matter experts and stakeholders to design and develop product training, maintaining Inovalon's standards in support of on-demand training materials for customers, partners, and employees. The role involves selecting and using audience-appropriate learning methodologies and measurement tools to maintain the quality of training materials.
Responsibilities
- Outline the concept of a course, define the course medium, content delivery, assessments, accompanying materials, and complementary learning approaches.
- Define training programs and core content project schedules, work effort estimates, monitor, and track project tasks and report overall progress and completion deliverables to management.
- Create effective instructional design for CBTs, live training, job aids, visual aids, and other appropriate tools to drive effective learning for internal and external customers, including leveraging adult-learning tools such as quizzes, gamification, interactive CBTs, etc.
- Consult with stakeholders, subject matter experts, and focus groups to create engaging, interactive course content and learning activities that increase the retention of knowledge to learners.
- Assure all materials meet brand and marketing standards.
- Evaluate current training curriculum and materials to design a uniform look and feel, incorporate adult learning concepts and ensure best practices.
- Develop and monitor a method to measure the effectiveness of training enhancements to include reporting to management on a regular cadence.
- Aid management in the analysis of operational systems for performance efficiencies and program enhancement opportunities.
- Keep up to date with industry trends, learning tools, and standards.
- Maintain compliance with Inovalon's policies, procedures, and mission statement.
- Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures.
- Fulfill responsibilities and duties that may be reasonably provided by Inovalon for operational and financial success.
- Uphold responsibilities relating to the separation of duties for applicable processes and procedures within your job function.
Requirements
- Bachelor’s Degree in Arts/Sciences (B.A./B.S.) in Information Technology or related field of study, or a combination of education and experience.
- 2+ years of related experience in content development or instructional design.
- Experience applying instructional design methods that incorporate adult learning theory and best practices to achieve learning goals.
- Experience working with a Learning Management System (LMS).
Skills
- Strong written, verbal, and interpersonal skills.
- Demonstrated visual design skills and ability to storyboard.
- Understanding of project management concepts.
- Ability to think beyond the box and bring a fresh perspective.
- Solid analytical skills to assess the effectiveness of current training materials.
- Strong operational knowledge of PowerPoint, Excel, and Word.
- High level of attention to detail and organizational skills.
- Ability to work independently in a fast-paced environment.
- Ability to multi-task, meet multiple deadlines, and handle pressure with tact and poise.
- Highly motivated, dependable, and a team player.
- Articulate Studio software experience is a plus.
Benefits
Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. The benefits package may include:
- Health insurance
- Life insurance
- Company-paid disability
- 401k
- 18+ days of paid time off
- Additional benefits to meet associate needs
Pay
Base compensation range: $65,100—$75,000 USD. This position may also be eligible for performance-based incentives.