Instructional Designer

Job Summary

Cambridge is seeking an experienced Instructional Designer to join the Training & Education team. This role designs and develops learner-centered training, performance support, and scalable learning experiences that help associates build capability, navigate change, and perform at their best.

Key Deliverables and Responsibilities

• Create multi-modal learning solutions, including eLearning, instructor-led and virtual instructor-led training, performance support tools, job aids, videos, learning pathways, and blended learning experiences.
• Translate complex business processes, technical information, and policy-heavy content into clear, practical, and accessible learning solutions.
• Manage multiple concurrent projects through analysis, design, development, review, implementation, and measurement while balancing quality, speed, compliance, and stakeholder readiness.
• Partner with SMEs, business owners, Learning Business Partners, project sponsors, and teammates to clarify needs, communicate progress, manage risks, and support effective review cycles.
• Use AI and emerging technologies responsibly to support research, content synthesis, storyboarding, drafting, prototyping, review preparation, and workflow efficiency.
• Contribute to design standards, templates, governance practices, quality assurance checkpoints, and a collaborative team culture grounded in accountability, curiosity, and kindness.

What We Are Looking For

A designer who wants to help shape how learning is built, scaled, and experienced across Cambridge. If you are energized by meaningful work, modern learning design, AI-enabled creativity, stakeholder partnership, and a team that values both excellence and humanity, may be the place for you.

Key Qualifications

• 5+ years of instructional design, learning experience design, learning development, or talent development experience.
• Experience using AI tools to improve productivity, content development, instructional design workflows, and learning solution quality.
• Degree in Instructional Design, Education, Learning Sciences, Communications, Organizational Development, or related field, or equivalent experience.
• Strong consulting, facilitation, relationship-building, and stakeholder partnership abilities.
• Experience building scalable learning ecosystems, performance support resources, job aids, and learning pathways.
• Experience with tools such as Workday Learning, Scribe, SharePoint, Microsoft 365, or AI-enabled productivity and content-development tools.
• ATD certification such as APTD, CPTD, Master Instructional Designer, or equivalent professional development. (Preferred)

Location

Phoenix, AZ, or Fairfield, IA – Hybrid in-office 3 days/week

Compensation

$65,000-$80,000

Why Cambridge?

Cambridge has competitive benefits and promotes a work/life balance to encourage individual success. Premium benefit package including medical, vision, dental, life and long-term disability insurance, accrue 3 weeks of paid time off in your first year, 401K retirement plan with company matching program, Eleven paid holidays.

For Further Information

Please visit https://www.joincambridge.com/