Instructional Designer

About the role

As Instructional Designer, you will create and maintain training content for Brivo’s customers and employees. You will assist in the assessment of training needs, and create learning content that supports business growth.

Responsibilities

• Execute the entire ADDIE course creation lifecycle for external-facing content
• Collaborate with Subject Matter Experts (SMEs) across different departments to determine needs
• Partner with other teams to ensure content is technically accurate and relevant
• Create concise, clear storyboards when applicable or requested
• Design and develop engaging and practical learning content (e-learning, instructional videos, microlearning) using various authoring tools
• Create objective-aligned knowledge checks to measure learner ability to apply key concepts
• Iteratively review and update content in a timely manner using learner feedback and product launch details
• Launch and manage content in our learning management system (LMS)
• Write engaging content, including stories and use cases, that will be used to create immersive e-learning experiences
• Proactively research and adapt to trends, quickly learning new multimedia and learning management features and tools to ensure learning programs remain modern and effective
• Work independently and with outstanding communication skills to set and meet realistic deadlines
• Collaborate with the Training & Enablement (T&E) team to organize content within Google Drive and Salesforce Knowledge
• Utilize Generative AI tools to scale content creation, enhancing everything from scriptwriting and use-case development to course summaries and assessments
• Support additional T&E initiatives as needed, in a helpful spirit of collaboration

Requirements

• Experience with Articulate Rise and Storyline required
• Experience with Camtasia or similar tool for video creation and editing required
• Experience with LMSs (such as LearnUpon) required
• Outstanding writing and editing skills, time management, communication, and attention to detail required
• Proven experience in creating engaging and practical learning for adult learners using industry-standard methodologies required
• Proven experience in delivering multi-modal trainings, detailed course design documents, implementation strategies, and program evaluations required
• Proven experience utilizing AI tools to optimize workflow efficiency required

Preferred skills

• Experience utilizing ADDIE preferred
• Experience working with xAPI files preferred
• Ability to conduct and analyze results of a needs and/or gap analysis preferred
• Experience in technology or security industry preferred
• Experience using Asana or similar project management system preferred
• Bachelor’s degree (BA/BS) in related field preferred
• Experience with Google Suite and Apple products preferred
• Experience with creating learning videos and animations preferred
• Experience in understanding the SaaS sales cycle, sales enablement, and creating related sales training content preferred

Benefits

Our total rewards package includes competitive medical, vision, and dental plans (including company-offset premiums), a 401k with company match, and an unlimited Paid Time Off (PTO) policy that empowers you to take the time you need to maintain a healthy work-life balance. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.