Instructional Designer

Brivo · Bethesda, MD · Yesterday

On-siteEducation$67k–$78k/yrFull-time

About the Role

As Instructional Designer, you will create and maintain training content for Brivo's customers and employees. You will assist in the assessment of training needs, and create learning content that supports business growth.

Responsibilities

Assist in the execution of the entire ADDIE course creation lifecycle for eLearning content
Collaborate closely with Subject Matter Experts (SMEs) across different departments to determine needs
Partner with other teams to ensure content is technically accurate and relevant
Create detailed and clear storyboards utilizing AI tools
Design and develop engaging and practical learning content (e-learning, instructional videos, microlearning) using various authoring tools
Create objective-aligned knowledge checks to measure learner ability to apply key concepts
Iteratively review and update content in a timely manner using learner feedback and product launch details
Launch and manage content in our learning management system (LMS)
Support regular updates and maintenance of existing courses
Utilize AI to write engaging content, including stories and use cases, that will be used to create immersive e-learning experiences
Proactively research and adapt to trends, quickly learning new features and tools to ensure learning programs remain modern and effective
Work independently and with outstanding communication skills to set and meet quarterly objectives and deadlines
Collaborate with the Training & Enablement (T&E) team to organize content within shared workspaces
Utilize Generative AI tools to scale content creation, enhancing everything from scriptwriting and use-case development to course summaries and assessments
Support additional T&E initiatives as needed, in a helpful spirit of collaboration

Requirements

Knowledge of Articulate Rise and Storyline required
Knowledge of Camtasia or similar tool for video creation and editing required
Outstanding writing and editing skills, time management, communication, and attention to detail required
Proven experience in creating engaging and practical learning using industry-standard methodologies required
Ability to translate complex concepts and data into visually appealing, easily digestible content required
Proven experience in delivering multi-modal trainings, detailed course design documents, implementation strategies, and program evaluations required

Preferred Qualifications

Experience utilizing ADDIE preferred
Experience with LMSs (such as LearnUpon) preferred
Ability to conduct and analyze results of a needs and/or gap analysis preferred
Experience in technology or security industry preferred
Experience using Asana or similar project management system preferred
Bachelor's degree (BA/BS) in related field preferred
Experience with Google Suite and Apple products preferred
Experience with creating learning videos and animations preferred

Benefits

Competitive medical, vision, and dental plans (including company-offset premiums)
401k with company match
Unlimited Paid Time Off (PTO) policy

Pay

$67,000 - $78,000 / year

About Brivo

Brivo is a Great Place to Work-Certified™ company and the global leader in cloud-based access control and video surveillance. Following our merger with Eagle Eye Networks, we are building the only platform powerful enough to support the future of AI-driven security.

Brivo and Eagle Eye Networks have come together to create a category-defining, cloud-first platform at the intersection of AI and the physical world. Our mission is simple and ambitious: to make physical spaces safer, smarter, and more autonomous—from single-site businesses to global enterprises. As the unified global leaders in cloud-based access control and video surveillance, we provide a comprehensive digital foundation for the built environment. By combining Brivo's pioneering building access platform with Eagle Eye's AI-powered video management system (VMS), we have created a system of intelligence that protects over 600 million square feet across 90+ countries. Every door, camera, and credential in our ecosystem acts as a real-time sensor, leveraging AI to prevent incidents, improve operations, and enable entirely new workflows across sectors, including commercial real estate, retail, healthcare, education, and critical infrastructure.

With a global footprint spanning headquarters in Bethesda, Maryland, and Austin, Texas, and international offices in Amsterdam, London, Bangalore, and Tokyo, we are leveraging our open APIs and cyber-secure cloud infrastructure to reshape the future of physical security. Join us as we build the world's most robust platform for video intelligence and smart space automation. Learn more at www.brivo.com.