Instructional Designer

Responsibilities

• Collaborate with stakeholders and subject matter experts to conduct needs analyses, define learning objectives, and translate complex content into effective instructional experiences.
• Design and develop eLearning courses using industry-standard authoring tools, including interactions, assessments, and scenario-based activities.
• Utilize appropriate tools to plan training content, ensuring agency branding and leadership approval.
• Apply adult learning theories to create a practical and nationally consistent training experience that directly impacts employee success.
• Develop and implement learning solutions in appropriate formats (eLearning, instructor-led, blended) based on audience needs, content requirements, and business goals.
• Develop supporting materials for learning activities such as quick reference guides, FAQs, handouts, job aids, trainer, and participant guides.
• Maintain awareness of emerging instructional design methods, authoring tools, and technologies, and apply relevant updates to existing content and workflows.
• Create, revise, and maintain course content within the agency LMS, including troubleshooting content issues.
• Ensure instructional content meets contract, licensing, and accreditation standards.
• Demonstrate knowledge, awareness and working relationships with social, educational, human services programs and other resources available to participants and their families.
• Perform all duties within contract, state and federal regulations, company policy, and regulatory agency standards.

Qualifications

• Bachelor's degree in Instructional Design, Instructional Technology, Educational Technology, or a related field required.
• Minimum of 3 years of hands-on instructional design experience, including demonstrated eLearning development using industry-standard authoring tools.