Instructional Designer
Position Description
Reporting to the Director, the Learning & Development Specialist supports all aspects of education programs, with responsibilities that include designing, developing, implementing, evaluating, and continuously improving AAAHC training initiatives. The individual in this role collaborates with internal and external subject matter experts (SME) to develop and deliver learning content and programming. This role is integral to advancing our organizational mission and achieving strategic themes to “Measurably drive quality improvement in patient care” and “Invest in our people and strategic relationships” by creating and delivering compelling, relevant learning experiences for AAAHC clients, Surveyors, and Headquarters employees—accelerating compliance with AAAHC Standards and quality practices while enhancing professional skills, increasing productivity, strengthening retention, and fostering innovation and adaptability.
Compensation
Receive annual merit increase consideration and an annual discretionary bonus
Work-Life Balance
Enjoy generous paid holidays, increasing paid time off with tenure, and potential hybrid schedule eligibility
Health & Wellness
Take advantage of our medical, dental, and vision plans including company contributions to HSA as well as our wellness reimbursement benefit
Retail Plan
Invest in your future with our robust 401(k) plan that includes a company contribution and match
Professional Development
Advance your career with ongoing training and educational opportunities along with a tuition reimbursement program
Life & Disability Insurance
Experience peace of mind with company-paid short/long-term disability, life, & AD&D insurance
Employee Assistance Program
Access support services for personal needs
Minimum Qualifications And Job-specific Competencies Required
- Bachelor’s degree in Instructional Design or related field, or equivalent work experience
- Minimum of two-four years of directly related work experience
- Detailed knowledge of and experience with concepts, practices, and procedures of Instructional Design and Development
- Ability to create engaging eLearning modules using Instructional Design software (e.g., Articulate 360)
- Demonstrated ability to synthesize and simplify complex concepts to create engaging and visually appealing learning content
- Ability to foster learning using strategies that engage learners in critical inquiry, critical thinking, and problem-solving, and that develop competence in learners
- Experience using video editing tools and eLearning authoring tools to create and produce online/interactive content
- Knowledge and familiarity with Learning Management Systems (LMS)
- Knowledge and familiarity with event management platforms
- Demonstrated ability to prioritize and manage multiple projects while maintaining excellent quality and superior customer services
- Effective communication abilities, technical writing and editing, and presentation skills
- Proficient in Microsoft Office (e.g., Outlook, Word, Excel, PowerPoint)
Preferred Qualifications
- Certification or graduate degree in Instructional Design or related field
- Demonstrated proficiency using video editing tools and eLearning authoring tools to create and produce online/interactive content (e.g., Camtasia, Articulate 360)
- Knowledge of emerging and progressive instructional design techniques and strategies
- Experience using Absorb LMS
- Experience using Cvent event management platform