Instructional Designer [AQ-12141]

About the role

Aquent is partnering with a global leader in digital commerce dedicated to shaping the future of online platform interactions. This role offers the opportunity to define the future of learning for a vast network of external collaborators, empowering advertisers, agencies, and partners through high-quality, engaging educational content. You will work in a vibrant, collaborative environment where your instructional design expertise will drive measurable learning outcomes and foster a thriving partner ecosystem.

Responsibilities

• Design and develop comprehensive learning content across diverse formats, including interactive eLearning modules, virtual instructor-led training sessions, engaging videos, concise microlearning resources, and practical job aids.
• Collaborate closely with subject matter experts and cross-functional teams to ensure all learning materials are accurate, current, and strategically aligned with defined learning objectives and business priorities.
• Build foundational training materials that clearly articulate the value proposition and offerings of the platform to external partners.
• Create tailored, role-based learning experiences designed specifically for external audiences, ensuring alignment with their unique learning needs and objectives.
• Partner with internal teams, including those focused on communication and strategic alliances, to maintain the accuracy and relevance of external certification content.
• Apply advanced instructional design principles and adult learning theories to construct clear, engaging, and highly learner-friendly educational experiences.
• Develop supporting learning tools such as assessments, knowledge checks, comprehensive guides, insightful infographics, and performance support tools to reinforce key concepts and facilitate retention.
• Continuously update and revise existing learning content based on valuable feedback, platform enhancements, and input from stakeholders.
• Gather essential content from subject matter experts, ensuring the precision and integrity of all certification materials.
• Integrate feedback from both stakeholders and learners to continuously enhance content quality and optimize the overall learner experience.
• Adhere to established templates, standards, and processes to ensure uniformity and high quality across all certification and partner learning materials.

Requirements

• Proven experience in instructional design and content development across multiple modalities (eLearning, virtual instructor-led training, video, microlearning, job aids).
• Strong understanding and application of instructional design fundamentals and adult learning principles.
• Ability to create engaging and effective learning experiences, including assessments, knowledge checks, guides, and performance support tools.
• Experience collaborating with subject matter experts and cross-functional teams to gather content and ensure accuracy.
• Demonstrated ability to incorporate feedback and iterate on content to improve quality and learner experience.
• Commitment to following established standards and processes for consistency in learning material development.

About Aquent Talent

Aquent Talent connects top talent in marketing, creative, and design with leading brands. Eligible talent gain access to benefits such as subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a company match. Free online training is also available through Aquent Gymnasium.

About the Client

A global retailer prioritizing customer experience in an omnichannel capacity. Culture, diversity, equity, and inclusion are central to their hiring practices. The company values individuals who align with their culture and are passionate about disrupting the retail and eCommerce space.