Instructional Designer [AQ-12140]

Aquent is proud to partner with a global leader in e-commerce, a dynamic organization at the forefront of digital innovation dedicated to transforming how people shop and connect. This pioneering company is committed to fostering a culture of continuous learning and growth, ensuring its vast ecosystem of partners is equipped with the knowledge and tools to succeed.

About the role

As a Learning Experience Designer, you will be instrumental in designing, developing, and maintaining high-impact external certification and partner education programs. Your work will build foundational knowledge and cultivate advanced capabilities, enabling advertisers, agencies, and partners to master innovative products and tools. This role empowers external partners and advertisers, shaping their ability to effectively leverage cutting-edge products and tools, and driving success across the digital landscape.

Responsibilities

• Design and develop comprehensive learning content across diverse formats, including interactive eLearning modules, virtual instructor-led training sessions, engaging videos, concise microlearning resources, and practical job aids.
• Collaborate closely with subject matter experts and cross-functional teams to ensure all learning materials are accurate, current, and strategically aligned with defined learning objectives and business priorities.
• Build foundational training materials that clearly articulate the value proposition and offerings of the platform to external partners.
• Create tailored, role-based learning experiences designed specifically for external audiences, ensuring alignment with their unique learning needs and objectives.
• Partner with internal teams, including those focused on communication and strategic alliances, to maintain the accuracy and relevance of external certification content.
• Apply advanced instructional design principles and adult learning theories to construct clear, engaging, and highly learner-friendly educational experiences.
• Develop supporting learning tools such as assessments, knowledge checks, comprehensive guides, insightful infographics, and performance support tools to reinforce key concepts and facilitate retention.
• Continuously update and revise existing learning content based on valuable feedback, platform enhancements, and input from stakeholders.
• Gather essential content from subject matter experts, ensuring the precision and integrity of all certification materials.
• Integrate feedback from both stakeholders and learners to continuously enhance content quality and optimize the overall learner experience.
• Adhere to established templates, standards, and processes to ensure uniformity and high quality across all certification and partner learning materials.

Requirements

• Proven experience in instructional design and content development across multiple modalities (eLearning, virtual instructor-led training, video, microlearning, job aids).
• Strong understanding and application of instructional design fundamentals and adult learning principles.
• Ability to create engaging and effective learning experiences, including assessments, knowledge checks, guides, and performance support tools.
• Experience collaborating with subject matter experts and cross-functional teams to gather content and ensure accuracy.
• Demonstrated ability to incorporate feedback and iterate on content to improve quality and learner experience.
• A commitment to following established standards and processes for consistency in learning material development.

Benefits

Eligible talent get access to amazing benefits through Aquent Talent, including:

• Subsidized health, vision, and dental plans.
• Paid sick leave.
• Retirement plans with a match.
• Free online training through Aquent Gymnasium.

About the company

This global retailer prioritizes the customer experience in an omnichannel capacity. Culture, diversity, equity, and inclusion are central to their hiring focus. The company values culture as a core principle and seeks like-minded individuals interested in disrupting the retail and eCommerce space.