Instructional Designer [AQ-11330]

About the role

Aquent is partnering with a global e-commerce leader dedicated to transforming how people shop and connect. In this role, you will empower external partners and advertisers by designing and delivering high-impact learning programs that help them leverage cutting-edge products and tools. As a Learning Experience Designer, you will create engaging, role-based learning journeys—including certification and partner education programs—that build foundational knowledge and advanced capabilities for a global ecosystem of advertisers, agencies, and partners.

Responsibilities

• Design and develop comprehensive learning content across diverse formats, including interactive eLearning modules, virtual instructor-led training sessions, engaging videos, concise microlearning resources, and practical job aids.
• Collaborate closely with subject matter experts and cross-functional teams to ensure all learning materials are accurate, current, and strategically aligned with defined learning objectives and business priorities.
• Build foundational training materials that clearly articulate the value proposition and offerings of the platform to external partners.
• Create tailored, role-based learning experiences designed specifically for external audiences, ensuring alignment with their unique learning needs and objectives.
• Partner with internal teams, including those focused on communication and strategic alliances, to maintain the accuracy and relevance of external certification content.
• Apply advanced instructional design principles and adult learning theories to construct clear, engaging, and highly learner-friendly educational experiences.
• Develop supporting learning tools such as assessments, knowledge checks, comprehensive guides, insightful infographics, and performance support tools to reinforce key concepts and facilitate retention.
• Continuously update and revise existing learning content based on valuable feedback, platform enhancements, and input from stakeholders.
• Gather essential content from subject matter experts, ensuring the precision and integrity of all certification materials.
• Integrate feedback from both stakeholders and learners to continuously enhance content quality and optimize the overall learner experience.
• Adhere to established templates, standards, and processes to ensure uniformity and high quality across all certification and partner learning materials.

Requirements

• Proven experience in instructional design and content development across multiple modalities (eLearning, virtual instructor-led training, video, microlearning, job aids).
• Strong understanding and application of instructional design fundamentals and adult learning principles.
• Ability to create engaging and effective learning experiences, including assessments, knowledge checks, guides, and performance support tools.
• Experience collaborating with subject matter experts and cross-functional teams to gather content and ensure accuracy.
• Demonstrated ability to incorporate feedback and iterate on content to improve quality and learner experience.
• Commitment to following established standards and processes for consistency in learning material development.

Pay

The target hiring compensation range for this role is $28.00/hr to $32.00/hr. Compensation is based on several factors including, but not limited to, education, relevant work experience, relevant certifications, and location.

Benefits

• Subsidized health, vision, and dental plans.
• Paid sick leave.
• Retirement plans with a company match.
• Free online training through Aquent Gymnasium.

About the company

This global retailer prioritizes the customer experience in an omnichannel capacity, with a strong focus on culture, diversity, equity, and inclusion. Culture is one of its core values, and the company seeks like-minded individuals who are passionate about disrupting the retail and eCommerce space.