Instructional Designer [AQ-11606]

Aquent is partnering with a global leader in e-commerce, a dynamic organization at the forefront of digital innovation, dedicated to transforming how people shop and connect. This company is committed to fostering a culture of continuous learning and growth, ensuring that its vast ecosystem of partners is equipped with the knowledge and tools to succeed. Your expertise will directly shape the educational experiences that empower these external partners, translating complex concepts into accessible, impactful knowledge and driving the adoption of cutting-edge digital solutions.

About the role

We are seeking an innovative professional to design and develop engaging educational experiences that empower external partners to master new tools and offerings. In this pivotal role, you will directly influence the success of a vast network of businesses, creating high-quality learning content that translates complex concepts into accessible, impactful knowledge. Your work will be crucial in fostering a knowledgeable and skilled partner ecosystem, driving adoption and maximizing the potential of cutting-edge digital solutions.

Responsibilities

• Design and develop comprehensive learning content across diverse formats, including interactive eLearning modules, virtual instructor-led training sessions, engaging videos, concise microlearning resources, and practical job aids.
• Collaborate closely with subject matter experts and cross-functional teams to ensure all learning materials are accurate, current, and strategically aligned with defined learning objectives and business priorities.
• Build foundational training materials that clearly articulate the value proposition and offerings to external partners.
• Create tailored, role-based learning experiences designed specifically for external audiences, ensuring alignment with their unique learning needs and objectives.
• Partner with internal teams, including those focused on communication and strategic alliances, to maintain the accuracy and relevance of external certification content.
• Apply advanced instructional design principles and adult learning theories to construct clear, engaging, and highly learner-friendly educational experiences.
• Develop supporting learning tools such as assessments, knowledge checks, comprehensive guides, insightful infographics, and performance support tools to reinforce key concepts and facilitate retention.
• Continuously update and revise existing learning content based on valuable feedback, platform enhancements, and input from stakeholders.
• Gather essential content from subject matter experts, ensuring the precision and integrity of all certification materials.
• Integrate feedback from both stakeholders and learners to continuously enhance content quality and optimize the overall learner experience.
• Adhere to established templates, standards, and processes to ensure uniformity and high quality across all certification and partner learning materials.

Requirements

• Proven experience in instructional design and content development across multiple modalities (eLearning, virtual instructor-led training, video, microlearning, job aids).
• Strong understanding and application of instructional design fundamentals and adult learning principles.
• Ability to create engaging and effective learning experiences, including assessments, knowledge checks, guides, and performance support tools.
• Experience collaborating with subject matter experts and cross-functional teams to gather content and ensure accuracy.
• Demonstrated ability to incorporate feedback and iterate on content to improve quality and learner experience.
• A commitment to following established standards and processes for consistency in learning material development.

Pay

The target hiring compensation range for this role is $39.00/hr to $43.00/hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

Benefits

Eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium.

About the company

Global retailer that prioritizes the customer experience in an omnichannel capacity. Culture, diversity, equity, and inclusion are a main focus when hiring. Culture is one of its core values, and they are looking for like-minded individuals who are also interested in disrupting the retail and eCommerce space.