Instructional Design

Responsibilities

• Create effective and engaging blended learning experiences through cross-media instructional design, including eLearning, video, technical writing, and live facilitation.
• Facilitate in-person and virtual classes, evaluate the effectiveness of learning programs, and ensure training content remains accurate, relevant, and aligned with organizational needs.
• Support the Learning Management System (LMS) by adding classes, uploading content, and maintaining course accuracy.
• Collaborate with business partners, facilitators, and stakeholders across the organization.
• Design and develop blended learning materials, including eLearning modules, facilitator guides, participant guides, job aids, videos, simulations, microlearning, and print resources.
• Apply adult learning theory, instructional design methodology, and performance-based approaches to create engaging learning solutions.
• Participate in needs assessments to design role-specific curriculum and high-level learning architecture.
• Ensure all deliverables align with business goals, learner needs, and organizational standards.
• Facilitate instructor-led training sessions (virtual and/or in-person) for employees at various levels.
• Provide post-session feedback on learner performance, curriculum effectiveness, and opportunities for program improvement.
• Support pilot classes and new training rollouts by gathering learner insights and partnering with stakeholders on refinements.
• Communicate effectively with business partners, subject matter experts, and L&D colleagues throughout the design and facilitation process.
• Provide coaching and support to Instructional Designers, facilitators, and L&D specialists within the team framework.
• Share curriculum updates and program insights clearly and proactively with leadership and collaborative partners.
• Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise.
• Attend educational events to increase professional knowledge.
• Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs.

Qualifications

• Bachelor’s degree in education, instructional design, or a related field (or a comparable combination of work experience and training).
• Minimum of 3 years of experience in instructional design or learning content development.
• Able to prioritize tasks by effectively managing competing and changing priorities to meet deadlines.
• Accurate, detail-oriented, and organized with task management.
• Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators.
• Strong knowledge and understanding of credit union products, services, policies, and procedures.
• Strong knowledge and understanding of regulatory compliance.
• Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties.

Benefits

• Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%.
• Retirement Planning.
• Pay Increases based on Competency.
• Employee Loan Discounts.
• Flex Spending Accounts.
• Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage.
• Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO.
• Community Involvement: Paid Volunteer Hours.
• Growth: Degree Assistance up to $5,000 per year.

Schedule

Monday through Friday 8:00 AM - 5:00 PM

Location Type

Remote

Position Type

Full Time

Compensation

$64,000 to $90,000 based on experience and credentials

Company Overview

#LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at https://careers.suncoastcreditunion.com/

For More Information

To learn more about additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits