Institutional Research Associate II

About the role

The Office of Institutional Effectiveness at Syracuse University seeks an Institutional Research Associate II to join a highly collaborative team supporting data-informed decision-making across the University.

This role contributes to the development and implementation of research that informs strategic action by the University and its component units.

Responsibilities

• Work with senior staff to support stakeholders across Syracuse University in identifying research needs, defining research questions, and developing quantitative and qualitative methodologies that advance institutional priorities.
• Clean, structure, and analyze data to identify trends and generate actionable insights.
• Leverage University-approved AI tools to optimize workflow.
• Build and analyze datasets to fulfill ad hoc requests and support larger research projects, including merging data across multiple sources such as institutional records, surveys, and external agencies.
• Communicate research findings to non-technical audiences through written reports, presentations, data visualizations, and dashboards.

Skills and Knowledge

• Proficiency in descriptive and inferential statistical analysis (e.g., means, distributions, t-tests, regression).
• Experience with qualitative research and analysis.
• Proficiency in merging data across disparate sources (e.g., institutional records, surveys, external agencies).
• Proficiency in a statistical programming language for data manipulation, analysis, and visualization, with the ability to write clean, reproducible code.
• Experience with R is preferred.
• Ability to communicate research findings to non-technical audiences.
• Experience with dashboarding software (e.g., Power BI, Tableau).
• Experience with survey design and administration.
• Experience querying relational databases.
• Experience with or openness to leveraging AI tools (e.g., Claude, Chat GPT) to streamline workflows and enhance productivity.

Requirements

• Bachelor’s degree in a social or behavioral science field (e.g., Psychology, Sociology, Education) is strongly desired.
• Postgraduate study is preferred.
• 5+ years of experience in social or behavioral science research is required.
• 3+ of these years in institutional research in a university setting is strongly preferred.