Installer/Maintenance Technician

Project Resources Group (PRG) is a leading provider of construction management, outside plant damage assessment & recovery, business outsourcing, and consulting services within the cable, telephony, construction, and utility industries. Services include back office processing, technical support, network infrastructure, engineering & design, project and program management, and outside plant damage cost recovery.

About the role

This position involves the installation, configuration, and maintenance of microwave radio communication systems to ensure seamless data and communication signal transmission. The role is critical in telecommunications infrastructure, enabling reliable and efficient communication networks.

Responsibilities

• Install and configure microwave radio equipment, including antennas, transmitters, receivers, and associated hardware.
• Ensure proper alignment and positioning of antennas for optimal signal strength and transmission quality.
• Test and troubleshoot installed systems to guarantee functionality.
• Conduct site surveys to assess the feasibility of microwave radio installations.
• Identify potential obstacles and interference that could impact signal quality.
• Collaborate with team members to develop solutions for challenging installation scenarios.
• Perform routine maintenance on microwave radio equipment to prevent downtime and ensure long-term reliability.
• Diagnose and repair hardware or software issues promptly.
• Keep accurate records of maintenance activities and equipment status.
• Adhere to safety protocols and guidelines during installation and maintenance activities.
• Ensure compliance with industry regulations and standards.
• Stay informed about updates and changes in relevant regulations.
• Maintain detailed documentation of all installations, configurations, and maintenance activities.
• Create as-built drawings and documentation for each project.
• Provide comprehensive reports to the project manager and other relevant stakeholders.
• Work closely with project managers, engineers, and other team members to coordinate installation projects.
• Communicate effectively with clients to understand their requirements and address concerns.
• Stay updated on advancements in microwave radio technology and industry best practices.
• Provide training and support to junior technicians or team members.
• Perform other related duties and/or responsibilities upon request.

Requirements

• High school diploma or equivalent is required; relevant technical certifications or further education are a plus.
• Proven experience in installing and maintaining microwave radio systems.
• Strong technical understanding of microwave frequencies, antennas, and related hardware.
• Familiarity with industry standards and safety regulations.
• Excellent problem-solving and troubleshooting capabilities.
• Strong communication and teamwork skills.
• Exceptional customer service abilities.
• Ability to work an on-call schedule and overtime when necessary.
• Willingness and ability to work at heights and in various weather conditions.
• Must be able to walk extensively, sit, stand, and climb stairs throughout the workday.
• Valid driver's license and reliable transportation are essential.
• Must be willing to use a personal vehicle for field work, with mileage reimbursed at the standard federal rate.
• Appropriate insurance coverage is mandatory.

Benefits

• Health benefits including medical, dental, and vision for you and your dependents, effective the first of the month following your start date.
• Company-paid short-term disability benefits after one year of service.
• 401(k) plan effective the first of the month following your start date, with a safe-harbor match after one year of service.
• Supplemental life insurance offered for you and your dependents.
• ClassPass shared cost membership.
• Paid time off, holiday pay, and a floating holiday.

Pay

$32 to $36 per hour, depending on experience.