Installer - Banking Equipment (Physical Banking Equipment)

About the role

Convergint is seeking a full-time, enthusiastic, results-driven, and forward-thinking Banking Service Technician to join their dynamic team. The ideal candidate will troubleshoot, repair, and perform preventive maintenance on banking equipment such as alarm systems, CCTV's, pneumatic drive-ups, ATMs, vaults, safe deposit boxes, and more.

Responsibilities

• Install and assemble banking equipment according to manufacturer specifications and customer requirements.
• Remove, relocate, and replace existing equipment during branch renovations or upgrades.
• Perform preventive maintenance and repairs on ATMs, vault doors, safes, cash dispensers, and related banking equipment.
• Troubleshoot mechanical, electrical, and electronic issues.
• Read and interpret blueprints, schematics, installation drawings, and technical manuals.
• Cook with project managers, contractors, branch personnel, and equipment manufacturers.
• Ensure all installations comply with safety regulations, security standards, and company procedures.
• Conduct equipment testing and operational inspections upon completion of installations.
• Maintain accurate service records, installation reports, and inventory documentation.
• Travel to customer sites as required, including overnight travel when necessary.
• Operate hand tools, power tools, forklifts, lifts, and other installation equipment safely.
• Train customers on proper operation and basic maintenance of installed equipment.

Requirements

• Working knowledge of drive up, locking, and electronic systems specific to banking industry.
• Solid knowledge of mechanical and electrical systems.
• Customer Focus - Maintaining awareness of and seeking to meet the needs and wants of the customer.
• Strong communication skills both oral and written.
• Adaptability - Responding effectively to changes in situation or information.

Qualifications

• Education: High School/GED or equivalent experience.
• Required Experience: Ability to read blueprints and technical drawings; 1 year of previous banking specialist experience within a commercial, industrial, or facilities operation setting; Experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation.
• Preferred Experience: Technical diploma and/or equivalent trade experience (e.g. Electrician); Technical, mechanical, electrical, or construction experience; Proficiency in Microsoft Office and mobile reporting applications.

Skills

• Technical, mechanical, electrical, or construction experience.
• Proficiency in Microsoft Office and mobile reporting applications.

Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually.
• Fun & Laughter Day Off.
• Medical, Dental & Vision Plan.
• Life insurance & Disability Plan.
• Wellness Program.
• 401K Matching Plan.
• Colleague Assistance Program.
• Tuition reimbursement.
• Competitive salary and compensation plan.
• Vehicle reimbursement plan or company vehicle.
• Corporate Social Responsibility Day.
• Paid parental leave.

Company Benefits

• Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company.
• We offer a variety of programs and exceptional benefits.

Pay

Competitive salary and compensation plan.

Schedule

Full-time position.