Installations Planning Analyst
About the role
You’ll support the planning and delivery of IT installations across our depots and offices, while also helping manage network issues and service requests to keep everything running smoothly.
Responsibilities
- Planning and coordinating IT installation projects across 900+ depots and central sites
- Sustaining delivery of 100+ projects annually (new depots, relocations, and refits)
- Managing incidents and service requests for depot networks and telephony, ensuring SLAs are met
- Collaborating with internal stakeholders and third-party suppliers/engineers to deliver projects on time
- Providing technical support and guidance to engineers during installations
- Monitoring and managing stock levels and equipment to support project delivery
- Identifying opportunities to improve or automate processes to enhance efficiency
Requirements
- Experience within IT, networking, or telecommunications environments
- Strong ability to coordinate multiple projects and stakeholders
- Experience managing or working with third-party suppliers/engineers
- Good understanding of IT infrastructure, cabling and installation environments
- Knowledge of ITIL principles and service management processes
- Strong communication skills with the ability to work cross-functionally
- Confident using MS Office and management tools
- A proactive, organised and self-motivated approach to problem solving
Qualifications
Competitive salary and annual company bonus
Excellent pension scheme (company contribution of up to 12%)
25 days holiday + bank holidays with the option to buy additional days
Staff Discount
Employee Assistance Programme
Exceptional Reward and Recognition events
Benefits
Competitive salary and annual company bonus
Excellent pension scheme (company contribution of up to 12%)
25 days holiday + bank holidays with the option to buy additional days
Staff Discount
Employee Assistance Programme
Exceptional Reward and Recognition events
Pay
Competitive salary
Schedule
Full-time
Contact
If this sounds like the kind of role and environment where you can thrive, we’d love to hear from you.
Howdens is founded on being Worthwhile for ALL concerned, and we’re committed to creating an inclusive environment for everyone.
Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time.