Installation Technician - Phoenix, AZ

About the role

Motorola Solutions is hiring an Installation Technician for our Phoenix, AZ Motorola Service Center location. This role involves executing expert installations of mobile and fixed wireless radio systems, performing vehicle modifications, troubleshooting, documenting, and consulting with clients.

Responsibilities

• Execute expert installation of mobile and fixed wireless radio systems, emergency lighting, sirens, controllers, mobile workstations, GPS units, and safety partitions in alignment with R56 Standards and manufacturer protocols.
• Handle the precise removal and re-installation of original equipment (OEM) interior vehicle trim across a diverse range of makes and models, including sedans, SUVs, buses, and specialized commercial vehicles.
• Install various 12-volt electronic equipment, including Emergency Lights and Controllers, Sirens, Mobile Computer and Docking stations, Radio Chargers, Mobile Video recording equipment, GPS equipment, equipment consoles, and etc.
• Troubleshoot, diagnose, and repair complex mobile radio and accessory installations to ensure full operational integrity.
• Verify functionality of all vehicle components by conducting comprehensive pre- and post-installation quality checklists.
• Utilize specialized diagnostic tools, including clamp-on ground resistance testers and Frequency Domain Reflectometers (FDR), to analyze site grounding and antenna system performance.
• Maintain detailed records of vehicle condition and service history, capturing precise data on labor, parts, and unique client requirements.
• Consult with clients to propose optimal installation methods and conduct site walks to prepare accurate quotations for new or add-on projects.
• Protect customer confidentiality by handling all sensitive service information with absolute discretion.
• Manage operational tasks including inventory control, shipping, receiving, and maintaining a safe, orderly work environment.
• Commit to continuous professional development regarding emerging 12-volt systems, public safety technologies, and industry-standard installation techniques.
• Assist in complex, large-scale installation initiatives and coordinate assigned personnel to maintain efficient service workflows.
• Aid and provide technical guidance to junior installation staff to ensure adherence to quality standards.

Requirements

• Knowledge of basic electrical theory.
• Ability to succeed in an often fast-paced environment, establish priorities, work independently, and proceed with objectives without supervision.
• High School Diploma or GED (Associate Degree Preferred) with at least 2 years of technical experience, or a combination of related education/military experience.
• Ability to interact and communicate professionally.
• Ability to travel as needed 25% - 50% of the time.
• Be prepared to work overtime, weekends, holidays, and varying schedules as required by project demands.
• Possess a valid driver's license and maintain a clean driving record.
• Legal authorization to work in the U.S. indefinitely is required.

Qualifications

• High School Diploma/GED or 1+ years of experience with one or more of the following: LMR, IT, Radio, RF Systems, Wired/Wireless Communication Systems, Networking Equipment, Mobile/Fixed Wireless Radio Equipment or Automotive Wiring, Two-Way Radios, Sirens, Warning Lights, Public Safety Vehicular Equipment or Military experience.

Skills

• Basic Electrical Theory
• Vehicle Modifications
• Installation of Electronic Equipment
• Troubleshooting and Repair
• Documentation and Record Keeping
• Client Consultation and Quotation Preparation
• Operational Management
• Professional Development

Benefits

• Target Base Salary Range: $56,000 - $75,000 USD
• Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
• Basic Requirements: High School Diploma/GED or 1+ years of experience with one or more of the following: LMR, IT, Radio, RF Systems, Wired/Wireless Communication Systems, Networking Equipment, Mobile/Fixed Wireless Radio Equipment or Automotive Wiring, Two-Way Radios, Sirens, Warning Lights, Public Safety Vehicular Equipment or Military experience.
• Travel Requirements: 10-25%
• Relocation Provided: None
• Position Type: Experienced
• Referral Payment Plan: Yes

Employer Work Permit Sponsorship

Employer work permit sponsorship is not available for this position.

Target Base Salary Range

Motorola Solutions is proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.