Installation Technician

About the role

Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you’ll get the satisfaction of helping others and connecting our customers to what matters most to them every day.

Responsibilities

• Work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services.
• Meet new people every day while solving problems and being rewarded for doing great work.
• Put in a new line, climb a ladder, or simply plug in and activate a wifi network.

Requirements

• Work a flexible schedule, including evenings and weekends.
• Possess a valid state driver’s license.
• Lift and move up-to 60 lbs – some of our ladders weigh 50-60 lbs.
• Weigh less than 325 lbs, required for ladder safety.
• At times work in small spaces or aloft (up to 28 ft.).
• Be available for overtime, emergency call outs and holiday work.
• Identify wire and cable colors.
• Qualify on pre-employment assessment.

Qualifications

• Joining Our Team Comes With Amazing Perks And Benefits
• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays
• At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Skills

• Ability to work independently and solve problems.
• Strong communication skills.
• Physical stamina and strength.
• Ability to lift and move heavy objects.
• Knowledge of wire and cable identification.

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays
• At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Pay

Earnings range from $17.26 to $31.00 an hour. The average starting salary is $35,906 per year.

Schedule

Weekly Hours: 40
Time Type: Regular

Location

Wilmington, North Carolina