Installation Technician II

About the role

As a Security Installation Technician II, you will be responsible for advanced installations, system upgrades, and complex troubleshooting. This role requires a high level of expertise and leadership in security system installation and maintenance.

Responsibilities

• Lead the installation and commissioning of sophisticated security systems and integrations.
• Perform advanced troubleshooting and repairs on complex security systems.
• Provide expert guidance to clients on system operation and best practices.
• Ensure compliance with all relevant regulations and safety standards.
• Prepare detailed reports and documentation for installations and service calls.
• Perform other job-related duties as assigned.

What we like about you

• A sense of humor, creativity, and positive attitude.
• High school diploma or equivalent.
• 3–5 years of experience in security system installation or a related field.
• Advanced technical knowledge of security systems and network integration.
• Proven leadership skills and ability to mentor and train others.
• Strong analytical and problem-solving skills.
• Excellent customer service and communication skills.

Preferred qualifications

• Advanced certifications (e.g., CSAA, ASIS) preferred in 1–2 product lines or professional credentials.
• Experience with high-security installations and complex system integrations.
• Certification in 1–2 product lines.

Physical activities and demands

• Ability to safely work at heights on ladders and aerial lifts.
• Ability to lift and move up to 50 lbs. and occasionally lift and move up to 100 lbs.
• Must be comfortable standing for long periods of time and complete overhead work for long periods of time.
• Must have a current, valid driver’s license in the state of application and meet company driving standards.