Installation Technician II

As a Security Installation Technician II, you will handle advanced installations, system upgrades, and complex troubleshooting of enterprise security systems. This role requires a high level of expertise and leadership in security system installation and maintenance.

Responsibilities

• Lead the installation and commissioning of sophisticated security systems and integrations.
• Perform advanced troubleshooting and repairs on complex security systems.
• Provide expert guidance to clients on system operation and best practices.
• Ensure compliance with all relevant regulations and safety standards.
• Prepare detailed reports and documentation for installations and service calls.
• Focus on excellence in every interaction with clients.
• Absorb training to become an expert on our portfolio of solutions.
• Represent the company professionally to customers.
• Embrace variety in projects and service calls.
• Collaborate with sales, management, and operations teams to serve customers effectively.
• Turn challenges into opportunities.
• Perform other job-related duties as assigned.

Requirements

• High school diploma or equivalent.
• 3-5 years of experience in security system installation or a related field.
• Advanced technical knowledge of security systems and network integration.
• Proven leadership skills and ability to mentor and train others.
• Strong analytical and problem-solving skills.
• Excellent customer service and communication skills.
• Sense of humor, creativity, and a positive attitude.

Preferred Qualifications

• Advanced certifications in 1–2 product lines or professional credentials.
• Experience with high-security installations and complex system integrations.

Physical Demands

• Able to safely work at heights on ladders and aerial lifts.
• Ability to lift and move up to 50 lbs. and occasionally lift and move up to 100 lbs.
• Comfortable standing for long periods and completing overhead work.
• Must have a current, valid driver's license and meet company driving standards.

Pay

The base pay range for this role is $25.75 - $40.25 hourly. This position may include overtime and eligibility for a variable bonus, as well as health coverage, paid holidays, and other benefits.