Installation Technician II
About Us
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better.
About the Role
The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment, and metal fabrication. This role may also lead and direct installation crews on less complex projects, coordinating and reporting progress to the Project Manager to ensure projects meet time, scope, budget, quality, safety, and customer satisfaction requirements.
Responsibilities
- Perform installation tasks and client training as noted in project scope and directives
- Demonstrate job site leadership and oversee Level 1 Technicians' quality of work
- Read and interpret project system schematics and architectural/construction blueprints
- Use hand and power tools to solder and crimp connectors and perform various AV systems installation tasks
- Test point-to-point cabling and functionality of systems
- Track, manage, and secure all associated equipment and tools on the jobsite
- Work with office staff to initiate return material authorizations as needed
- Communicate daily job site status to the Project Manager
- Act as customer liaison on site per project scope and directives; direct on-site change requests to Project Manager for confirmation
- Communicate and coordinate with other trades on site
- Travel to various job sites as required
- Advise Project Manager on installation-related concepts affecting project planning, scheduling, and budgeting
- Advise Project Engineer in developing solutions to complex technical issues
- Assist Programmer in loading and testing code on site
- Perform additional tasks, responsibilities, and projects as needed to support the team and organization
Requirements
- Strong communication and interpersonal skills for interacting with clients, colleagues, and vendors
- Intermediate understanding of audio-visual systems, including projectors, screens, speakers, microphones, video conferencing equipment, digital signage, and control systems
- Intermediate proficiency in installing, terminating, and troubleshooting low-voltage cabling (e.g., HDMI, CAT5e/6, fiber optic)
- Experience with conduit runs, cable trays, and other wiring methods
- Intermediate ability to diagnose and resolve technical issues with audiovisual equipment and systems
- Intermediate understanding of network infrastructure and how it integrates with audiovisual systems (e.g., IP-based systems, streaming, cloud-based services)
- Ability to lead site teams on small projects
- Ability to use hand and power tools in a safe and efficient manner
- Ability to work and think independently to meet deadlines
- Intermediate knowledge and use of specific test equipment for required applications
- Intermediate knowledge and application of industry installation safety codes and standards
- Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL Driving Privileges standards
- Minimum of 2–4 years of audiovisual installation experience
- Minimum of a High School Diploma or equivalent
Qualifications
- Formal education in Audio Visual, Electronics, or related field preferred
- Valid and current AVIXA CTS General Certification preferred
- Specific industry-specific and manufacturer training/certifications to meet AVI-SPL skill/ability requirements
- OSHA 30-Hour Construction Course
- Ability to obtain formal approved clearances (Government or system specific) may be required
Benefits
- Medical benefits, including vision and dental
- Paid holidays and PTO
- Enjoyable and dynamic company culture
- Training and professional development opportunities
Pay
Hourly rate between $27.89/hr and $36.06/hr.
Schedule
Work hours may vary based on client requirements and may include travel to various locations. This position will generally work on customer sites and may deal with a construction site type of work environment.