Installation Technician, Gate Division

About the role

The Gate Installation Technician is an essential role for Guardian Access Solutions. Installation Technicians will assist the Gate Division with project installations, servicing, maintenance, and repair of automated gate systems.

Responsibilities

• Performing scheduled inspections and preventative maintenance on gate systems to ensure optimal performance and compliance with safety standards
• Troubleshooting and diagnosing issues with gate components, including motors, sensors, and control systems
• Implementing effective solutions to diagnosed issues and escalating unresolved issues to project manager for direction
• Resolving gate system issues by conducting repairs and replacements of parts, ensuring the smooth and reliable operation of the gate systems
• Maintaining detailed records of all maintenance and repair activities, including time on job, inventory of parts used, and any additional follow up required in the company's ERP system
• Accurately completing all paperwork, including timesheets, in a timely manner
• Maintaining a safe and healthy work environment by adhering to all safety protocols and regulations
• Providing excellent customer service by responding promptly to service requests, providing clear and professional communication to clients, and resolving client concerns
• Installing new equipment including cutting loops, pulling wire through conduit, pouring concrete, installing electric operators, and welding when necessary
• Safely and efficiently operating construction equipment to aid in digging post holes and trenches, mixing and pouring concrete, running wire, and supply transportation
• Performing other job related duties as assigned to include installation and maintenance of other security related systems such as access control, CCTV, cameras, and intrusion equipment

Qualifications

• High School diploma or GED
• Minimum 12 months of construction experience, gate automation system knowledge preferred
• Low voltage experience and well versed knowledge of electrical current and relays
• Ability to perform independently as well as collaboratively within a team, and demonstrating a willingness to undergo on-the-job training as necessary
• Willingness to travel overnight and on weekends for projects
• Ability to use power and hand tools, read a tape measurer, and understand verbal and written instructions
• Ability to perform physical work outdoors year-round in a variety of weather elements for 8+ hours a day, 40+ hours a week

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
• The employee is regularly required to talk, hear, and interpret directions.
• The employee frequently is required to use hands or fingers with appropriate dexterity, and handle/feel objects.
• The employee is required to stand, walk, sit, and reach with hands and arms.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate.
• Lifting 75 pounds individually and 150 pounds as team lift.
• Work is performed in a fast-paced warehouse setting and in the field with frequent interruptions.
• The employee is required to stand; walk; dig; and reach with hands and arms.
• The employee must occasionally lift and/or move up to 150 pounds.
• Duties may require standing and walking for long periods of time.
• The employee is expected to work alongside the crew and demonstrate the install and/or service process when necessary.
• The employee is required to perform the expected duties at offsite locations.
• Frequent need to drive a vehicle to other work locations is expected.