Installation Technician

Position Summary

Safe Haven Security is looking for an Installation Technician / Security Advisor to join our organization. In this role, you will install, service, and troubleshoot residential alarm and automation systems, ensuring proper functioning and optimal performance of security systems. You will also engage in sales consultations, diagnose and troubleshoot technical issues, conduct thorough testing, educate customers, and complete paperwork.

About the Role

To be successful in this role, you should have:

• The ability to obtain or possess basic tools necessary for the job duties.
• Proficient in installing, troubleshooting, and maintaining security alarm systems, including control panels, sensors, cameras, and related equipment.
• Excellent interpersonal and communication skills to interact with customers professionally and courteously, providing clear instructions and addressing any concerns or questions.
• Ability to diagnose and resolve technical issues efficiently, utilizing problem-solving skills to identify root causes and implement effective solutions.

Requirements

To qualify for this position, you should have:

• A high school diploma or equivalent.
• Experience in installation, maintenance, and troubleshooting of security systems.
• Strong analytical and problem-solving skills.
• Excellent customer service skills.
• Ability to work independently and as part of a team.

Qualifications

Qualifications for this role include:

• Valid driver’s license.
• Ability to pass a background check.
• Knowledge of local building codes and regulations.
• Understanding of security systems and technology.

Skills

Skills required for this role include:

• Technical skills in security systems installation and troubleshooting.
• Customer service skills.
• Problem-solving skills.
• Attention to detail.
• Time management skills.

Benefits

We offer:

• Competitive compensation package including weekly pay and commission.
• Mileage reimbursement.
• Comprehensive paid training.
• Paid time off (PTO) program and paid holidays.
• Medical, dental, vision, 401(k), and life insurance coverage.
• Employee Assistance Program (EAP).

Pay

Compensation details are provided in the Position Summary.

Schedule

Hours and schedule details are provided in the Position Summary.