Installation Technician

The Role

As an Installation Technician, you’ll play a critical role in delivering exceptional service and reliable door solutions to our customers. You will diagnose, troubleshoot, repair, and upgrade a variety of sliding, swinging, and rotating doors while ensuring excellent customer satisfaction.

• Perform service and installation in accordance with manufacturers’ recommended installation procedures and specifications.
• Document time spent and complete proper documentation detailing any problems, shortages and inefficiencies in job-site conditions.
• Perform all work in a safe manner for prevention of accidents to themselves, co-workers, contractors on-site and the general public and property of all concerned.
• Wear and maintain any/all Personal Protection Equipment when necessary.
• Perform planned maintenance, break-fix repair, and upgrades of automated pedestrian doors at customer locations.
• Diagnose and troubleshoot issues involving electro-mechanical devices, electrical circuits, and relay logic.
• Work with aluminum frames, glazing materials, hardware, and low-voltage wiring.
• Maintain professional communication with customers, end-users, and contractors, providing exceptional service at every interaction.
• Participate in training programs
• Participate in on-call rotations after certification and training.

Safety

• Perform physically demanding tasks, including lifting, positioning, and installing door components weighing up to 110 pounds (with lifting aids) on an occasional basis, with or without reasonable accommodation; climbing ladders, kneeling, driving and working in various positions as required.

Requirements

• 3-5 years’ experience of direct industry, store front door installation or relevant industry experience, Storefront, Glazing, Doors, Aluminium Frames, Electrical, Glass, Automatic Doors, Hardware etc.
• Must meet the minimum age requirement of 21 due to job‑related responsibilities
• Must be able to successfully obtain AAADM certification within six (6) months of employment and maintain certification as required
• Mechanical aptitude with experience in repairing electro-mechanical devices.
• Knowledge of basic electrical circuits and low-voltage (120v) wiring (access control systems a plus).
• Experience in glazing, storefronts, aluminum frames, and hardware (preferred).
• Valid driver’s license and a good driving record.
• High commitment to safety, customer satisfaction, and teamwork.
• Ability to lift, bend, and use power tools effectively.

Qualifications

• Must meet the minimum age requirement of 21 due to job‑related responsibilities
• Must be able to successfully obtain AAADM certification within six (6) months of employment and maintain certification as required
• Must have mechanical aptitude with experience in repairing electro-mechanical devices.
• Must have knowledge of basic electrical circuits and low-voltage (120v) wiring (access control systems a plus).
• Must have experience in glazing, storefronts, aluminum frames, and hardware (preferred).
• Must have a valid driver’s license and a good driving record.
• Must have a high commitment to safety, customer satisfaction, and teamwork.
• Must have the ability to lift, bend, and use power tools effectively.

Skills

• Strong mechanical aptitude
• Experience with electro-mechanical devices
• Basic knowledge of electrical circuits and low-voltage wiring
• Experience with glazing, storefronts, aluminum frames, and hardware
• Ability to lift, bend, and use power tools effectively

Benefits

• Comprehensive benefits package including health, dental, and vision plans, 401(k) with company matching, short- and long-term disability, life, and accidental insurance, 15 PTO days and 11 paid holidays, continuous learning opportunities, including AAADM certification.

Pay

Competitive pay based on experience and qualifications.

Schedule

Flexible schedule to accommodate customer needs and on-call responsibilities after certification and training.