Installation Technician

About the role

Homeland Safety Systems is a rapidly expanding company specializing in industrial and commercial security consulting, design, engineering, and installation of access control, CCTV, and communication equipment for high-end, complex electronic security systems. Serving Louisiana, Mississippi, Arkansas, and Texas, the company seeks an Installation Technician with 1–2 years of experience to join its Monroe, Louisiana office. The role involves installing and servicing security solutions, performing maintenance, and providing customer support.

Responsibilities

• Efficiently install and service all Homeland security solutions using installation folders and maps.
• Perform necessary installations and services, including running electrical wiring in crawl spaces, drilling, trenching, and related tasks.
• Connect control panels, install security software, perform wire concealment, and ensure application requirements are met.
• Conduct site inspections and review work orders, building plans, and installation manuals to verify materials requirements and proper installation procedures.
• Perform routine maintenance of installed equipment.
• Identify, troubleshoot, and resolve issues effectively.
• Train customers on software and equipment usage and navigation.
• Maintain accurate documentation of all work performed and equipment used, following established policies.
• Coordinate work efforts with Operations staff and other technicians while building strong relationships with customers.
• Build and maintain positive rapport with customers.
• Complete Daily Project Reports.
• Keep informed of new products and developments.
• Perform a variety of marginal duties as assigned.
• Manage a technician crew and job site when required.
• Maintain client privacy and confidentiality.

Requirements

• Ability to travel up to 60% for the role.
• Clean background check; ability to pass state and federal background checks to obtain industry licenses and security clearance.
• Must pass pre‑employment and random drug screens (required by state law).
• Flexible schedule; must be available for nights/weekend work and out‑of‑town overnight travel as needed.
• Current driver’s license with a clean driving record (MVR).
• Possess or be able to obtain proper state licensing once hired.

Qualifications

• 1 to 2 years of experience as an Installation Technician or similar role.
• Experience in one or more of the following trades is preferred:
  • Troubleshooting and repair of electronic components (board level, relays, networking equipment, computer hardware, CCTV equipment – network and analog).
  • Security Installation (possessing a LSFMA Security Endorsement).
  • Fire Alarm or other Life Safety field.
  • Electrician Apprentice (90v+).
  • Network Administration (training for CCNA, MCSE, etc.; certification not required).
  • Other relevant electronics fields – experience in access control and camera installation preferred.

Skills

• Working knowledge and understanding of electronics.
• Strong organizational skills; ability to perform and prioritize multiple tasks with attention to detail.
• Dedication to working in a