Installation Technician

About the role

This position will service the Ottumwa, Iowa community. When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. It's an opportunity to showcase your customer experience expertise and represent our company as the face of our brand.

What you'll do

• Working at heights on ladders and raised surfaces to install and service customer satellite equipment.
• Educate customers on the features and functionality of the services.
• Verify all services are working and demonstrate, sell and bill video service while engaging with customers.
• Perform work in buildings, attics, basements, and crawl spaces that involves bending, kneeling, stooping, crouching, crawling, etc.
• Use a company PC to retrieve and complete orders.
• Work outside in all types of weather while using and/or wearing appropriate safety equipment and following established safety practices and procedures.
• Drive a company vehicle and/or report directly to work location.

What you'll need

• A valid state driver's license, commercial license, or chauffeur's license, whichever is applicable, appropriate to weight and size of vehicle driven, dependent on state and federal licensing requirements.
• Complete a satisfactory driving record check.
• Must be willing to work day, evening or night tours; overtime, emergency call-outs, weekends and holidays as required.
• May require travel for out-of-area work which may include overnight travel.
• May require drug testing as mandated by state and federal requirements.
• May require a security check.
• May require ability to drive vehicle with manual gear shift.
• May require working outside in all kinds of weather.
• May require working in an environment that is not heated or air conditioned.
• Must be able to stand for long periods of time.
• Must have Satisfactory results from the Premise Technician Assessment Technical.

Physical requirements

• Complete a satisfactory Physical Abilities Evaluation (PAE) – Must be able to lift up to 80 pounds.
• To meet manufacturer's safety requirements on equipment used, candidate's body weight must not exceed 275 pounds for assignments involving ladder climbing.
• Must be able to perform work involving a lot of kneeling, stooping, crouching, crawling or other uncomfortable positions.

Pay

The base wage range for this full-time position is $27.96–$30.50 per hour + bonus (if applicable) + benefits. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Benefits

• Medical/dental coverage
• 401(k) plan
• Tuition reimbursement
• Paid time off
• Free DIRECTV Premier Package with free installation (includes free HBO Max, Cinemax, Showtime & Starz)
• Free DIRECTV STREAM Premier Package (includes HBO Max, Epix, Starz, NBA League Pass) and unlimited cloud DVR
• 25% off AT&T Cell Phone Service