Installation Technician
About the role
Under direct supervision of the Bender Area Installation Supervisor, the Installation Technician, Tube and Wire Forming Products is critical to ensuring our CNC tube bending machines are properly configured, installed, and ready for operation. The technician will have a strong mechanical aptitude and a passion for hands-on work, preferably with prior experience with CNC Tube Bending, Wire Bending and/or End Forming processes.
Responsibilities
- Assemble and configure the mechanical components of CNC tube bending machines according to specifications, including basic to intermediate wiring of electrical components.
- Install CNC tube bending machines at customer sites, ensuring all components are properly set up and operational.
- Accurately document the installation process, including configurations, adjustments, and any issues encountered.
- Mount and secure tooling to the machine, ensuring proper alignment, set-up, and functionality.
- Identify and troubleshoot any mechanical issues that arise during installation, providing effective solutions.
- Communicate effectively with customers during the installation process, providing clear instructions and addressing any questions or concerns.
- Adhere to all safety protocols and guidelines to ensure a safe working environment.
- Other duties as assigned by management.
Qualifications
- High school diploma or equivalent; technical certification or relevant coursework in machine repair or a related field is a plus.
- Strong mechanical aptitude and hands-on experience with mechanical systems.
- Strong electrical aptitude and hands-on experience with electrical systems.
- Basic to Intermediate understanding of CNC machinery.
- Basic understanding of Siemens PLC systems is a plus.
- Experience in Tube Bending, Wire Bending and/or End Forming processes is a plus.
- Experience with 2D/3D design software is a plus, ex. SolidWorks, AutoCAD.
- Ability to read and interpret technical drawings and manuals.
- Clear driving record containing no more than two (2) minor moving violations in three (3) years and no major violations in the last seven (7) years.
Knowledge, Skills, and Other Abilities
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Willingness to travel to customer sites for installations, up to 75%.
- Proficient in Microsoft Office Suite (Word, Excel, and Outlook).
- Able to effectively use the internet.
- Highly organized.
- Must have excellent time management skills.
- Able to effectively work with all levels of team members and all types of customer personalities.
- Fluent in Italian preferred but not required.
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to manipulate (type), stand; talk and hear; walk; sit, and lift or move up to fifty (50) to seventy (70) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral visions, depth perception and the ability to adjust focus.
Mental Demands
While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret technical data, information, and documents. Analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under imposed manufacturing deadlines; interact with staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals.
Working Conditions
The incumbent works primarily in a manufacturing facility where the noise level may be moderate to loud. May occasionally work in an office environment. The position requires up to 75% travel. Travel may be both domestic and international as required by management.
Reporting Relationships
This position reports to the Bender Area Installation Supervisor.