Installation Technician
About the role
You’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same.
Responsibilities
- Install, activate, and troubleshoot state-of-the-art technology for high-speed broadband, Wi-Fi, and voice services
- Work independently in customer homes and businesses
- Meet new people daily while solving technical problems
- Perform installations that may include climbing ladders, moving equipment, and working in small or elevated spaces
Requirements
- Valid state driver’s license
- Ability to lift and move up to 60 lbs (some ladders weigh 50–60 lbs)
- Weight less than 325 lbs for ladder safety
- Ability to work in small spaces or aloft up to 28 ft
- Availability for overtime, emergency callouts, and holiday work
- Ability to identify wire and cable colors
- Qualify on pre-employment assessments
- Flexible schedule including evenings and weekends
Benefits
- Medical, Dental, and Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and holidays (with some exceptions; bargained employees qualify for one week of PTO after 6 months and two weeks after the first year)
- At least 6 company-designated holidays and additional PTO based on bargaining group
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Short-term and long-term Disability Benefits
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity, group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone
Pay
Installation Technicians earn between $17.25 – $31.00 per hour. Average starting earnings begin at $50,440 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
$5,000 Sign-on Bonus
$5,000 sign-on bonus currently available (not applicable to internal or rehire employees). Payout schedule:
- $1,000 after completion of ninety (90) days of service (no COBC violations and no written disciplinary actions)
- $1,500 after completion of six (6) months of service (no COBC violations and no written disciplinary actions)
- $2,500 after completion of one (1) year of service (no COBC violations and no written disciplinary actions)