Installation Technician

About the role

You’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same.

Responsibilities

• Install and activate state-of-the-art technology for high-speed broadband, Wi-Fi, and voice services
• Meet new customers daily while solving problems and delivering excellent service
• Perform installations that may include putting in new lines, climbing ladders, and activating Wi-Fi networks
• Work in small spaces or aloft (up to 28 ft.)
• Identify wire and cable colors

Requirements

• Work a flexible schedule, including evenings and weekends
• Possess a valid state driver’s license
• Lift and move up to 60 lbs – some of our ladders weigh 50-60 lbs
• Weigh less than 325 lbs, required for ladder safety
• Be available for overtime, emergency callouts and holiday work
• Have a High School Diploma or GED
• Qualify on pre-employment assessments

Benefits

• Medical, Dental, and Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (with some exceptions; bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year)
• At least 6 company designated holidays and additional PTO (based on bargaining group)
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity, group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Pay

Installation Technicians earn between $23.08 and $32.21 hourly. With our amazing wage opportunities, our average starting earnings begin at $47,996 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Schedule

Weekly Hours: 40

Time Type: Regular

Location: Akron, Ohio